Job Description

About the job:

LUXEXPERIENCE is the world leader in online luxury and fashion which comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, MYTHERESA, YOOX and THE OUTNET.

The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, LUXEXPERIENCE satisfies the most discerning clientele with expertly curated products from the world's most coveted brands, personalized end-to-end service, the latest technology, and inspiring content, all shaped by 20 years of insights into the modern shopper. As a global Centre of Excellence, our Digital Marketing Department is aimed to further develop our digital capabilities and create synergies across the business, as well as responsible for driving customer growth encompassing all Digital Marketing actions at the service of our stores.

As a Digital Performance Manager, you'll be instrumental in shaping and executing our paid search strategy. Reporting to the Head of Digital Performance Marketing, you'll manage day-to-day operations, optimize campaigns across global search engines, and lead testing and reporting initiatives.

Location: Westfield, London (Shepherd's Bush) offices

Department size: 27 (Approx)

Reports to: Head of Digital Performance Marketing

Direct reports: 3
Besides a competitive salary, we can offer you:

Performance bonus schemes dependant on the type of role you are in A pension that both you and the company contribute too Our famous staff discount along with exclusive staff sales Private healthcare for you and your family Flexible working A chance to be part of a fun and caring team that support each other
Key Responsibilities:

Support the Head of Digital Performance Marketing across all relevant paid search channels and platforms. Own and monitor monthly and weekly budget pacing, optimizing regional budget allocation. Serve as the primary liaison with site and trading teams to report on performance and communicate short- and mid-term action plans. Collaborate closely with peers and leads to ensure alignment of operations across LUXEXPERIENCE brands; facilitate workshops to standardize paid search structures, logic, and processes across brands and account setups. Lead strategic testing initiatives aimed at improving ROAS, customer and audience segmentation, revenue growth, and more. Partner with data analytics and insights teams to identify and implement signal ingestion opportunities, particularly related to product feeds. Manage relationships with external agencies in specific markets to drive effective campaign execution. Coach and mentor team members, fostering skill development and professional growth. Oversee team priorities, balancing immediate business needs with long-term strategic goals. Accelerate testing and learning cycles to ensure all decisions are data-driven. Ensure paid search accounts are optimally configured to drive operational efficiency for the team. Work with the team to identify site enhancement opportunities that inform the product roadmap. Maintain up-to-date documentation of operational principles and best practices.

What We're Looking For:

Strong team leader with 7+ years of hands-on Paid Search experience, with deep knowledge of search engine advertising products, features, settings, and optimization strategies. Client-side experience is preferred; strong candidates from agency backgrounds will also be considered. Proficient in bidding strategies and attribution tools, with the ability to optimize campaigns accordingly. Strong understanding and experience with Google Merchant Center (GMC) and product feed management is highly desirable. Proven track record in setting up, managing, and optimizing paid search accounts across multiple search engines. Detail-oriented and analytically strong; capable of interpreting data, drawing insights, and making actionable recommendations. Flexible and adaptable, able to pivot with shifting priorities to meet evolving business objectives. Results-driven with a hands-on approach and a strong focus on metrics and outcomes. Creative problem-solver who thinks outside the box to develop innovative solutions. Excellent verbal and written communication skills. Strong interpersonal and management skills with a collaborative, positive attitude; enthusiastic about sharing knowledge and ideas. Solid general understanding of, and passion for, digital marketing and media across channels.

From the moment you join the LUXEXPERIENCE we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

LUXEXPERIENCE is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.
Experience Level: Mid-Senior level
Workplace Type: Hybrid