Job Description

ABOUT THE ROLE
John Lewis Financial Services is divided into the Global Credit & Banking value stream and the Insurance value stream, that this role will sit within. The Digital Producer is responsible for publishing all content on the John Lewis Finance website that includes our insurance, Partnership Card, foreign currency and loans products. You will be responsible for editing and uploading existing content, creating new pages based on wireframes, copy decks and content briefs. You will ensure that all marketing activity on the site is up-to-date and adheres to brand guidelines.
.
Salary range - 35,000.00 - 55,400.00
Contract type - Fixed term until May 2026
Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims to be in the office once a week to collaborate.
Key responsibilities
Be the principle resource for page creation, template changes on the sites within Contentful (CMS)
Check new content and seek appropriate sign-off of updates before liaising with the Web Editor and Optimisation Manager to put live, while ensuring all alterations have been approved by relevant 3rd party provider' compliance teams
Responsible for quality of the site ensuring editorial is up-do-date and Brand Guidelines are vigorously applied
Responsible for new site or section launches, final deliver and hand-off
Conduct regular site audits for consistency of page layout, use of fonts, navigation etc and action any required changes
Work with the Optimisation Manager on initiatives to increase conversion rates and run Test programmes
Responsibility for Asset management within the CMS, file taxonomy and maintenance
Product CMS support, including creation of supporting documentation. Offer training and support. Recommend / communicate on user issues and CMS improvements
#LI-HYBRID
#LI-HEADOFFICE
#LI-HS1
Essential skills/experience you'll need
Expert knowledge as a Contentful end-user or similar content management systems
Demonstrated experience working in the online environment
Understanding of current best practice on User Experience and page layouts
Strong communication and proof- reading skills
Used to working in large complex organisation with multiple stakeholders
Able to manage own workload with minimum supervision
.
Closing Date: July 10, 2025
Pay: 35,000.00 - 55,400.00 Annual
Contract Type: Temporary
Hours of Work: 35
Job Level: Partnership Level 8
Where You'll Be Working: London Central Office, 1 Drummond Gate, London, , SW1V 2QQ
ABOUT THE PARTNERSHIP
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.