Job Description

Details

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Reference number

410684
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Salary

36,530
A Civil Service Pension with an employer contribution of 28.97%
GBP
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Job grade

Higher Executive Officer###

Contract type

Permanent###

Business area

MOD - Defence Infrastructure Organisation - Estates - Programme Management Office###

Type of role

Business Management and Improvement###

Working pattern

Flexible working, Full-time, Job share, Part-time, Compressed hours###

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Wyton, East of England, PE28 2EA

About the job

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Job summary

Do you want to work for the Defence Infrastructure Organisation (DIO) and play a key role in keeping our country safe through caring for the Defence estate and those that depend on it? DIO manages the Defence estate, one of the UK's largest and most diverse property portfolios, enabling the armed forces and Defence civilians to live, work, train and deploy. From net carbon-zero accommodation to runways for the F35 fighter jets, our outputs are unique in the UK and across the globe!


If you are suitably experienced in Business Support and are looking for a new challenge in working within a motivated and professional team, then DIO Estates is for you! Through collaboration with Military colleagues on one of the largest estates in the country, with an extensive overseas portfolio, you will have the opportunity of working on a diverse range of exciting, interesting, and often-challenging projects of National Interest in support of the UK Defence Mission.

The Role

DIO Estates currently have a vacancy for an experienced administrator to work within the Estates Business Support Team as a Business Support Manager. You will be involved in a wide range of exciting and interesting work, delivering challenging and varied business support workstreams.


The post supports the Senior Business Support Manager in delivering an efficient business support service and the role is responsible for assisting with the co-ordination and management of the pan MoD Business Rates Budget for all UK MoD sites, including changes to the estate to ensure accurate forecasts of expenditure and rebates. The successful candidate will have close liaison and will support in the management of a specialist contractor to ensure programme delivery and will manage all data and contribute to continuous improvement of all processes.


This is an exciting opportunity to join the established DIO Estates Business Support Team of highly skilled Administrative Officers and Managers, delivering support and advice to the Estates Team's Surveyors, Managers, and wide range of customers.


This position is advertised at 37 hours per week.

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Job description

Main Responsibilities

The responsibilities of the role are:

Management of the MoD programme and processes of Business Rates expenditure and Income including liabilities, Trading Partners and Visiting Forces. Supporting the coordination and management of the pan MoD Business Rates Budget for the UK, including changes to the estate to ensure accurate forecasts of expenditure and rebates. Close liaison and support in the management of a specialist contractor, ensuring delivery against agreed service levels and contractual obligations. Management of site information data, including change detail, supporting business rates assessments and forecasting. Contributing to the continuous improvement of processes, systems, and data quality related to business rates management across the estate.

Location

The successful candidate will be expected to regularly attend the RAF Wyton location and will involve weekly attendance to the office for face-to-face meetings and collaboration. Other DIO locations may be considered whilst ensuring the location of the successful candidate can still meet the business and travel requirements of the role. Please state of office location choice on your application form.


If travelling outside your base location for duty reasons, you will have access to flights, hire cars, rail tickets and overnight accommodation. You can also claim 45 pence per mile should you choose to use your own vehicle for business travel.


Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

DIO Business Area - Estates

The Defence estate is one of the largest landholdings in the UK and covers an estimated 1.8% of the UK land mass (200,000+ ha). This is complemented by a significant UK Defence presence overseas.


Estates are the in-house real estate team within the DIO (part of the UK Ministry of Defence) supporting infrastructure needs across a high-profile Public Estate. We acquire, manage, safeguard, and dispose of Defence real estate. Our unique customer knowledge and insight of the Defence Estate enables our in-house team of property professionals to provide in-depth advice to our Military customers.

The Team

The DIO Estates Programme Management Office (PMO)

is a pan-Estates team, which supports the Estates delivery programme and its delivery teams via centralised Data, Programme and Business Management.


The Business Management Team (BMT) sits within the Estates Programme Management Office and is accountable for the business and admin support to all Delivery Teams in Estates. The BMT has Subject Matter Expertise (SME) in: Business Support, Recruitment, HR, Apprenticeships and Learning & Development.

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Person specification

Essential Experience:

Experience in managing and streamlining processes and a good understanding of data analysis. A good working knowledge of Microsoft 360 and Excellent IT skills are an essential requirement of the role. Excellent communication skills both verbally and written including experience in collaborating effectively with a wide variety of stakeholders. Strong leadership skills and previous experience of working in an office-based team.

Desirable Experience:

Previous CP&F and IMS experience Experience of working within a government department environment. Experience of DIO /MoD financial and commercial approval processes. Relevant knowledge in the management of Business Rates Good working knowledge of Information Management System (IMS) ###

Behaviours

We'll assess you against these behaviours during the selection process:


Working Together Changing and Improving Delivering at Pace

Benefits

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Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years' service.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.


To learn more about our full range of benefits, view our Candidate Information Guide attached.


The post does not offer relocation expenses.


External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.


Please Note: Expenses incurred for travel to interviews will not be reimbursed.


Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.


Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.


The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.


MOD Recruitment Satisfaction Survey - We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.


Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.


Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience. Please ensure that you explain all skills and experience that are relevant to the advertised role as detailed within the Essential experience within the personal specification section of the advert.


Candidates will be required to provide a statement of suitability. (500 - Word count)


Please use examples to demonstrate relevant, suitable experience and knowledge at an appropriate level in:

Experience in managing and streamlining processes and a good understanding of data analysis. A good working knowledge of Microsoft 360 and Excellent IT skills are an essential requirement of the role. Excellent communication skills both verbally and written including experience in collaborating effectively with a wide variety of stakeholders. Strong leadership skills and previous experience of working in an office-based team.

At sift, you will be assessed against your CV and Statement of suitability.


At interview, you will be assessed against the following behaviours:-

Working together Changing and improving Delivering at pace

We want to offer opportunities to all who are successful at interview for our roles, but this isn't always possible, so we do hold candidates on an active reserve list for 12 months. It is also possible that we may offer similar lower graded role/s to reserve candidates or, if no reserves are appointed, candidates that meet the lower grade criteria in merit order.


Application sifting is scheduled to take place on week commencing

14

TH

July 25.

Interviews are currently taking place via Face to Face or remotely through a digital platform, this will be confirmed with the successful candidates who are invited to an interview and will be conducted week commencing

21st July 2025.

A minimum of 2 full working days' notice will be provided for interviews. We endeavour to stick to these dates, but these are subject to change around business needs.


To assist with your application please find attached below:

DIO Candidate Information Guide

For help and support with your application check out our

Civil Service Careers Homepage

(Link details to insert: https://www.civil-service-careers.gov.uk) and the

How to apply section

(Link details to insert: https://www.civil-service-careers.gov.uk/how-to-apply/


The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .


As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.


Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.


The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.


The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.



Feedback will only be provided if you attend an interview or assessment.###

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.###

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###

Contact point for applicants

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Job contact :

Name : Ruth Flack Email : ruth.flack100@mod.gov.uk Telephone : 07773065176
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Recruitment team

Email : DBSCivPers-Resourcingteam3@mod.gov.uk ###

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.