Job Description

Job title: Director of Learning and Participation \xe2\x80\x93 London Transport Museum (LTM)

Salary: c \xc2\xa373,000 PA, free travel on TfL services plus benefits

Location: Albany House (St James Park) / Hybrid
Contract Type: Permanent/ Full Time

Band: 4

About London Transport Museum (LTM)

Based in Covent Garden, we are the world\xe2\x80\x99s leading museum of urban transport and an award-winning day out. But that\xe2\x80\x99s just part of our story. We are passionate. We are curious. We are adventurous.

By harnessing our greatest assets, our transport collections and the expertise and ingenuity of our people and partners, London Transport Museum ignites curiosity and supports people to create positive change in their own lives and communities and shape London\xe2\x80\x99s future.

As a heritage and education charity, we reach every primary school in the capital to fire the imaginations of tomorrow\xe2\x80\x99s engineers, designers, scientists, and arts enthusiasts. With business partners and industry decision-makers, we tackle the topics that matter to London, from smart cities to green innovation.

We want to close skills gaps, redress gender imbalances and create opportunities for under-represented and disadvantaged communities.

This is an exciting time for the Museum: with a new Director and CEO, having made a sector-leading recovery from the Covid 19 pandemic, and with an exciting five year strategy focused on future growth.

Overview of project/role

• The Director of Learning and Participation is a new role and additional post within the LTM Senior Leadership Team (SLT) critical to support the new five year strategy (2023-2028) and to drive a step-change in the ambition and scale of the experiences we create to ignite curiosity to shape the future and the Museum\xe2\x80\x99s capacity to deliver it.
• The post holder will be responsible for the strategic development and delivery of formal and informal learning and engagement across the Museum for all our audiences on-site, off-site and online. This is an opportunity to re-imagine our learning provision overall and ensure it is joined up between all teams working with young people as well as all public-facing programming and experiences.
• The post holder will work collaboratively with a range of stakeholders, external partners and funders and with all areas within LTM to design and deliver high quality, creative content and experiences that grow and diversify audiences.

Key Accountabilities

Learning Strategy and Core Charitable Purpose

• Develop and articulate a distinctive vision for learning and participation at LTM that puts audiences at the heart of our work and oversee a team to develop and deliver programmes and experiences.
• Leads on championing LTM\xe2\x80\x99s charitable education purpose including championing outcomes for young people, specifically focused on being safe, careers and their interest in a greener world.
• Leading to deliver strategic priorities such as \xe2\x80\x98Life Skills for Londoners\xe2\x80\x99 and working collaboratively with the Director of Content to shape and deliver the Content and Experiences roadmap.
• Responsible for the joined-up development of the learning programme for children and young people, schools, communities, and families as part of the overall LTM learning and engagement strategy

Team Leadership and Development

• Lead on the strategy for a newly created department (combining the TfL-funded learning programmes and the museum-based activity), ensure internal synergy and collaboration, and ensure that all LTM\'s programmes remain ground-breaking and sector-leading.
• Ensure all LTM teams are focused on outcomes, use evidence-based evaluation and support LTM\xe2\x80\x99s priorities and roadmaps.
• Work collaboratively with the Director of Audiences and Development to ensure crucial insight and evaluation requirements are met to support the learning and participation strategy
• Lead a multi-layered staff structure which will consist of three Heads of Department (HoDs: Head of Learning; Head of Public Programmes; Head of Learning Development; Head of Public Programmes \xe2\x80\x93 note all HoD titles are under review as part of a branding review and may evolve) and a manager responsible for Acton. The broader team includes Programme Managers, Learning Officers, Apprentices, Young Freelancers, Learning Freelancers and Volunteers to ensure the full breadth of LTM\xe2\x80\x99s education, learning, programming and outreach expertise is utilised.

Editorial

• Take the editorial lead for all learning content development and ensuring all output is creative, outcome-focused, innovative and of the highest quality, in line with overall strategic objectives, brand guidelines and meeting audience needs and expectations.
• Co-lead on the Content and Experiences Roadmap
• Champion audience and learner insight in wider LTM initiatives

Collaboration, Partnership, Advocacy

• Drive and sustain complementary partnerships at strategic levels across the organisation and the wider museums and heritage sector, including innovative approaches to partnerships in local communities and the potential for national expansion.
• Work with the Development team on continuing to fundraise for learning and capital projects \xe2\x80\x93 and actively overseeing the support and reporting requirements for attributed income from key funders
• Provide compelling advocacy for learning and participation internally and externally including professional development enabled through a deep understanding and championing of best practice developments in learning, programming, interpretation and related activity.
• Ensure continuing high standards of health and safety and safeguarding across all Museum learning programmes.

Skills, Knowledge & Experience

Knowledge

• Degree qualified or equivalent professional/vocational qualification, preferably in a degree or a discipline relevant to your area of expertise and this role.
• Demonstrable knowledge of stakeholder management and learning and engagement best practice in museums and a clear understanding of contemporary learning issues and opportunities.
• Working knowledge of government policy, curriculum developments and formal education structures.
• Demonstrable knowledge of fundraising and income generation opportunities relevant to the cultural sector.
• Working knowledge of event and project management methodologies \xe2\x80\x93 in both strategic and delivery roles.
• Demonstrable understanding of the importance of learning outcomes and knowledge of the best practice in evaluation and impact assessment approaches for museum learning programmes.

Skills

• Highly effective interpersonal skills to engage and work with participants and stakeholders: exceptional ability to build personal and organisational relationships at all levels for strategic and creative benefit.
• Highly developed organisational skills: a proven ability to manage a complex portfolio of work and enable others to better manage theirs, creating and disseminating effective systems as necessary.
• Excellent communication skills to effectively represent the Museum in a range of environments and media e.g. stakeholder meetings, formal presentations, written proposals, reports and promotional copywriting, demonstrably maintaining a focus on the end user at all times.
• Outstanding combination of flexibility and consistency in approach to work; able to adapt plans as necessary to ensure delivery whilst retaining consistent focus on strategic aims for learning programmes and the Museum overall.
• Ability to strategically plan, articulate and ensure delivery of coherent programmes from varied activities.

Equality, diversity, and inclusion

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

• Please apply using your CV and a one page covering letter. Word format preferred and do not include any photographs or images
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter.

The closing date for applications is Wednesday 6th September 2023 @ 23:59

Interviews will be on Friday 22nd September 2023.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Great pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
• 30 days annual leave plus public and bank holidays
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure, and travel offers
• Discounted Eurostar travel.

Transport for London