Job Description

Organise the day-to-day operations of the dispensary, ensuring efficient workflow and high-quality service delivery. Ensuring the service meets the DSQS standards. Completing the monthly, quarterly & annual dispensing returns. Developing, reviewing and improving SOPs & policies.



Manage and mentor dispensary staff, including induction and ongoing training, ensuring competency in all aspects of dispensing and compliance. Manage day to day employment of the team (5 dispensers) including holidays, absence, rotas, performance and recruitment. Take day-to-day responsibility for Controlled Drug (CD) management, including secure storage in compliant cupboards, accurate record-keeping, weekly stock reconciliation, and incident reporting. You will also ensure only authorised persons are involved in CD destruction.



Ensure robust prescription security, including the secure storage of blank prescription forms (FP10, FP10MDA, FP10PCD) in locked, fireproof cabinets, maintaining a prescription register, and recording allocation to individual prescribers. Report any missing prescription forms immediately to the Practice Manager, and notify police and the ICB within 24 hours as required. Ensure all mandatory training is completed. Maintain accurate stock control, ordering, and inventory management for all medications and dispensary supplies.



Ensure compliance with all relevant legislation, CQC regulations, DSQS and practice policies, including those related to the Misuse of Drugs Regulations 2001 and NHS England guidance. Implement and monitor robust audit processes to ensure continuous improvement and adherence to best practice.