Domiciliary Care Coordinator

Poole, ENG, GB, United Kingdom

Job Description

About The Role




Join our team as a

Care Coordinator

! Where you will play a vital role in delivering high-quality, person-centred care! You'll manage schedules, match Support Workers to clients, oversee rotas, and ensure seamless care delivery -- all while supporting branch growth and maintaining exceptional service standards. If you're organized, proactive, and passionate about making a real difference in people's lives, we'd love to hear from you!

As a

Care Coordinator

, you will:
Coordinate and manage care schedules, ensuring Support Workers and Care Assistants are matched to clients based on skills, suitability, and location. Create and maintain accurate weekly rotas, ensuring all care visits are covered efficiently. Support branch growth by working with council contacts and private clients to fill gaps and build new care runs. Assist with recruitment, training, and onboarding of new team members. Monitor service quality, handle issues or complaints, and ensure compliance with CQC standards and company policies. Provide out-of-hours support on a rota basis and cover care calls if needed

Key Information

:

Salary:

26,000

Job Type:

Full Time/Permanent

Weekend Availability:

Weekend working will be required to work on call as part of a team on a rota basis

Mileage Rate:

Ability to claim some mileage expenses through Payroll at 40p per mile

Why Join Us?


Local Assignments:

We try to match you with clients near you to minimise travel

Training Incentives:

Earn 200 upon completing mandatory e-learning

Refer-a-Friend:

Earn 400 for referring friends to join us

WageStream:

Access wages early for added flexibility

Blue Light Card:

Discounts and benefits for emergency service workers



Requirements:


We're looking for compassionate and dedicated individuals to be part of our team. To be successful in this role, we ask that you have:
NVQ Level 3 in Health & Social Care Right to Work in the UK as we are unable to offer sponsorships Fluency in English with excellent communication skills A positive, can-do attitude with a caring and dependable nature The ability to build and maintain strong relationships with colleagues, clients, and their families A genuine desire to improve the lives of those in your care. A full UK driving licence and access to your own vehicle Availability for evenings and weekends A clear Enhanced DBS check
If you meet these requirements and are passionate about making a difference, we'd love to hear from you!

About Us



Horizon Homecare

, part of Natali Healthcare Solutions, delivers expert in-home care that enhances well-being and independence. Our highly trained carers provide personalised support, whether through scheduled visits or live-in care, always building meaningful connections. We welcome compassionate people who are committed to making a positive impact in their communities.

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Job Detail

  • Job Id
    JD3479709
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Poole, ENG, GB, United Kingdom
  • Education
    Not mentioned