Job Description

JOB TITLE: Domiciliary Care Manager / Service Manager

LOCATION: Aberbargoed

JOB TYPE: Full-time

SALART: TBC - depending on qualifications and experience, can be negotiated.

?Are you a compassionate leader with a passion for delivering outstanding care in the community?

?Are you a people-first leader with a heart for care?

?Do you believe everyone deserves to feel safe, respected, and cared for in the comfort of their own homes?

... If so, you might be the person that Elite Domiciliary Care are looking for!

At Elite, we are seeking an experienced and dedicated 'Domiciliary Care Manager' to join our growing team and lead our domiciliary care services with professionalism, warmth, and excellence.

We are more than just a care provider! We make a real difference in the communities we care for.

We believe in creating supportive and nurturing environment not only for the individuals we care for, but for our team as well.

About us:

At Elite, we are committed to delivering high-quality, person-centred care that enables people to remain independent and comfortable in their own homes. We pride ourselves on our supportive work environment and our commitment to both staff and individuals' well-being.

In our most recent inspection, the service was silently rated as '

Excellent'

.

Role Overview:

As our 'Domiciliary Care Manager', you will oversee the day-to-day operations of the service, ensuring compliance with CIW standards and managing a team of dedicated care professionals. You will be responsible for delivering care that meets each individuals needs while fostering a positive and efficient working environment.

You will be at the heart of our service - leading, supporting, and inspiring a team of carers to deliver truly person-centred care. Your days will be varied, meaningful and full of opportunities to grow.

Key Responsibilities:

- Lead, manage and motivate a team of care coordinators, team leaders and care workers.

- Ensure delivery of high-quality, person-centred care in line with regulatory and company standards.

- Maintain compliance with CIW regulations and respond effectively to inspection findings.

- Liaise with individuals, families, healthcare professionals, and local authorities.

- Develop and implement care plans and risk assessments.

- Manage staffing levels, rotas, recruitment and training of staff.

- Monitor service delivery and take action to improve performance where needed.

Working with kindness and clarity! Ensuring we meet and exceed all expectations, for staff and individuals!

Whilst helping the business to grow in a sustainable and compassionate way.

To always lead by example! Calm under pressure and full of empathy.

Requirements:

QCF / NVQ Level 5 in Health & Social Care (or equivalent qualification).

Previous experience in a management role within domiciliary care.

Strong knowledge of CIW regulations, relevant legislation, guidance and safeguarding procedures.

Excellent leadership, communication and organisational skills.

Ability to work flexibly, including some evening, weekends if required.

A full UK driving licence and access to a vehicle.

We are looking for someone with a balance of experience and heart! Someone who's not just a manager, but a mentor, advocate, and team builder!

WHAT WE OFFER:

- Competitive salary and potential performance-related bonuses.

- Ongoing training and professional development.

- A supportive working environment, with strong values that are embedded throughout the team!

- Supportive management/leadership team and a positive working environment.

- Pension scheme and holiday entitlement.

- Flexible where possible - we understand life happens

- A chance to make a difference, every single day!

If you are a motivated, genuine caring person, professional, hardworking and dedicated to making a difference, then why not consider leading a thriving domiciliary care service... we would love to hear from you!

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Additional pay:

Bonus scheme Performance bonus
Benefits:

Company events Company pension Employee discount Employee mentoring programme Health & wellbeing programme On-site parking Store discount
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Home Care Manager