Job Description

About HIVED

At HIVED, we're steamrolling forward as one of Europe's fastest-growing startups, and our momentum shows no signs of slowing.


Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery and provide an outstanding customer experience.



Already trusted by leading international brands such as Zara, Uniqlo, ASOS, Nespresso and more, we are solidifying our position as the leaders in Europe to tackle this growing market.


Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe's leading investors and VCs in climate-tech, logistics and mobility, including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures and the British government. We're passionate about driving innovation and redefining the future of delivery.

Role Overview

As a

Driver Supply Coordinator

, you'll play a critical role in making sure new drivers are set up for success from day one. You'll support candidates through their journey -- from trial shifts and onboarding, to orientation and van collection -- helping them feel confident, capable, and ready to deliver to the HIVED standard. This is a people-first, operationally key role that blends clear communication, organisation, and training delivery.

Responsibilities

Deliver a structured and seamless onboarding experience, ensuring every new driver receives a clear, engaging, and consistent introduction to HIVED's expectations, standards, and culture. Own the driver trial and orientation pathway and manage the entire onboarding process, including live support and post-trial feedback, to help facilitate an efficient and candidate-focused experience for all applicants. Act as a key point of contact for new drivers, building trust through clear communication and being readily available to support candidates during key onboarding moments. Maintain and update the driver recruitment pipeline by staying organised and on top of scheduling, preparation, and key onboarding steps. Collaborate with internal stakeholders to coordinate vehicle assignments and van collections, ensuring smooth handovers and readiness to deliver. Contribute to regular team updates and handovers to maintain visibility and continuity across depots. Adapt to changing priorities and support all depots where needed, especially during busy periods or when operational demands shift.


We're Looking For Someone Who...
Has experience in training, operations, or logistics (bonus if in a fast-paced or startup environment) Is confident speaking to large groups and building rapport quickly Communicates clearly and can deliver structured, engaging training sessions Can manage multiple moving parts without missing the details Works well with people from all walks of life Thrives in a hands-on, high-speed environment Ideally, with a Driving License

How we reward our team

Dynamic working environment with a diverse and driven team Huge opportunity for learning in a high-growth environment, with progression opportunities based on success in the role 25 days of holiday allowance plus public holidays Wellbeing initiatives, including three wellbeing days in addition to holiday allowance Weekly team lunch and regular company socials MacBook Air or Windows Laptop (depending on your preference) Working set-up with in-person time expected at both our Hayes depot and North Woolwich-based depot * Enhanced maternity/paternity/adoption policy