Job Description

Description

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LOCATION: Viking Shopping Centre

SHIFT PATTERN: Monday to Sunday 5 days from 7 between 1300-2200 and 2200-0700, 40 HOURS PER WEEK

PAY RATE: 13.00 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at

recruitment@abm.com. We're here to help!

ROLE OVERVIEW AND PURPOSE

Maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises in a busy shopping centre. Responsible for day-to-day cleaning and housekeeping. Supporting the day-to-day supervision of the daily operations of the Centre.

KEY RESPONSIBILITIES

Ensure the cleaning standards within the Centre are of the highest thereby delivering a clean and safe environment for all visitors Ensure efficient recycling and waste management is carried out Maintain welfare facilities in good condition Liaise with all colleagues to ensure the smooth and efficient running of the Centre Cleaning car parks with mechanical sweeper and manually brushing edges and gutters To carry out a daily inspection of site streets, car parks, service roads/areas and public access areas back of house Ensure all Health & Safety checks are carried out as requested by Facilities Manager & Centre Manager In conjunction with Facilities Manager & Centre Manager communicate and deliver Health and Safety, practices, and regulations to company/centre specifications To prevent, detect and investigate; disturbances, offences on site, signs of intrusion, ensure security of doors and gates and that no unauthorised personnel enter restricted areas therefore creating a safe and comfortable working environment for employees and visitors Accurately reporting all incidents & accidents, writing reports of daily activities and irregularities, such as property damage, presence of unauthorised persons, requests for assistance or unusual occurrences and attending Court or Tribunal to give evidence Monitoring and operating CCTV cameras including viewing and downloading recorded footage and maintaining effective multiple information feeds simultaneously, namely CCTV footage, Bodycams and the radio system Dealing appropriately and with courtesy individuals who to act in an anti-social manner, who are or appear to be under the influence of alcohol or drugs and escorting individuals from the Centre/site Responding to emergency situations as they arise, liaising with the emergency services, police, ambulance, and fire service to resolve issues and maintain security and service, directing emergency vehicles and other traffic on site Ensure all contractors have a valid permit to work, before commencing any works Reception duties, including answering telephone calls to take messages, answer questions, and provide information, logging visitors in and out via the visitors' book Testing the fire alarm systems including the setting and disengaging of the alarm panel, and the activation of the call points, dealing promptly with alarm activations Deal with any spillages or litter within the mall and common areas To take responsibility for your own and others health and safety, to carry out your role safely and to health, safety and security legislation and guidelines To undertake other miscellaneous duties relating to general services within the Centre, as requested by the management team

REQUIRED SKILLS AND EXPERIENCE

Excellent customer service Great communication skills Professional approach with sound judgement and integrity Remain calm under pressure Work well with others Flexible to cover holidays and sick leave Ability to follow instructions

QUALIFICATIONS

* SIA Door Supervisor Licence