Job Description

Work base: Creuddyn Sports Centre


The newly refurbished Creuddyn Sports Centre is the newest addition to the Ffit Conwy super gym range. The Centre facilities include a new gym, sports hall, changing rooms, tennis courts and a new 3G development in early 2026.


Ffit Conwy are have vacancies for two enthusiastic, vibrant, hardworking Duty Officers to join the management team at Creuddyn Sports Centre.


This is an ideal opportunity for any experienced relief duty officer who has ambitions to progress to more senior management roles within Ffit Conwy's Leisure Department.


The successful applicant will have a passion for delivering excellent customer service and will be willing to assist senior management in developing and promoting an exciting and innovative leisure programme. In addition to this, you will be responsible for the daily operation of the centre including health and safety, customer care, financial procedures, rotas and supervising staff.


Having the ability to show experience in working within a team environment and also being able to demonstrate the capability of working on your own initiative will be advantageous.


A friendly positive attitude and good communication skills in English are essential for both positions. Being fluent in conversational Welsh is essential for one position and highly desirable for the other.


Applicants will be required to attend a formal interview.


Due to the nature of the work, this post is subject to a satisfactory disclosure check from the Disclosure and Barring Service.

Manager details for informal discussion:

Alun Evans, Leisure Manager


( Alun.s.evans@conwy.gov.uk / 01492 577943)

Welsh Language Skills:

The ability to communicate in Welsh is One essential / one desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.