We're currently partnered with a well-known charity seeking a Dynamics 365 (CRM) Product Manager to join their Product Management team. This is a fantastic opportunity to take ownership of their Dynamics 365 and Microsoft product suite, driving product strategy, delivery, and optimisation in line with the organisation's digital transformation goals.
Key Responsibilities
Define the product strategy and roadmap in alignment with organisational goals and transformation programmes
Manage product planning and execution throughout the product lifecycle, including prioritising product and customer requirements, defining product vision, and delivering clear, manageable roadmaps and backlogs
Build strong, effective relationships with business owners, analysts, engineers, IT leads, and third parties to deliver product roadmaps
Act as a subject matter expert and leader for Dynamics 365 (CRM) and Microsoft products within the organisation
Ensure requirements, solution design, and testing are properly documented and traceable across product releases
Oversee platform governance, data management, integrations, and consent management requirements
Key Requirements
Proven experience delivering CRM programmes with Dynamics 365 in complex, multi-audience organisations
Strong understanding of Microsoft product architecture, Dynamics 365 CRM, tech stacks, and user support processes
Demonstrable background in product management and agile methodologies
Excellent stakeholder management skills, able to work across multiple teams and functions
Experience with data cleansing, integrations, and unified consent management
Ability to lead cross-functional squads and manage product delivery without direct line management authority
Benefits:
Flexible hybrid/remote working, with travel as required (travel expenses covered)
Up to 38 days annual leave with long service (after 5 years)
8% matched pension contribution
Fantastic opportunity to shape and take ownership of the organisation's Dynamics 365 product suite
A genuine focus on work-life balance and employee wellbeing
If you'd like to learn more and you tick the boxes, then please apply now with your CV.
Please note, applicants must have full right to work in the UK as sponsorship is not available for this role.
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