Job Description

Job Overview

We are seeking a detail-oriented and proactive E-Commerce Specialist to join our team. This role involves managing online sales platforms, maintaining product listings, and ensuring seamless customer interactions. The ideal candidate will possess strong organisational skills, proficient computer literacy, and experience in administrative tasks. This paid position offers an excellent opportunity to develop your skills within a dynamic e-commerce environment.

Duties

Manage and update product listings across various online marketplaces Monitor and respond to customer enquiries via email and live chat in a professional manner Maintain accurate data entry of product information, prices, and stock levels Utilise Microsoft Office, Google Workspace, and QuickBooks for administrative tasks and reporting Assist with order processing, invoicing, and inventory management Ensure website content is current, accurate, and optimised for search engines Support the team with general administrative duties such as filing, scheduling, and document organisation Conduct regular audits of online listings to ensure consistency and accuracy

Skills

Proven office experience with strong organisational abilities Proficient computer skills including Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications Experience with QuickBooks or similar accounting software is desirable Excellent data entry skills with high accuracy and attention to detail Strong phone etiquette and communication skills for liaising with customers and suppliers Ability to manage multiple tasks efficiently in a fast-paced environment Typing speed of at least 50 words per minute is preferred Previous clerical or administrative experience within an e-commerce setting is advantageous
This role provides an engaging environment for individuals eager to develop their administrative and digital marketing skills within the thriving e-commerce sector.

Job Type: Full-time

Pay: 24,420.00-32,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Work Location: In person