Job Description

About the Role:

Join our dynamic fashion brand as an E-commerce Assistant and become an integral part of our digital retail success story. This role offers an exciting opportunity to combine your passion for fashion with your digital expertise, helping us deliver exceptional online shopping experiences to our engaged community.

Key Responsibilities:

Manage and update our online product catalogue, ensuring accurate product descriptions, pricing, and availability. o Support customer service inquiries related to online purchases and delivery o Help create and optimize product listings with compelling descriptions and imagery o Assist in implementing promotional campaigns and sales updates on the website o Monitor website performance and contribute to improving the customer journey o Support social media integration with our e-commerce platform o Track and report on key e-commerce metrics and sales data

What We're Looking For:

o Previous experience in e-commerce or retail (fashion industry experience is a plus) o Strong attention to detail and excellent organizational skills o Strong problem-solving abilities and multi-tasking skills o Excellent written and verbal communication skills o Passion for fashion and current trends o Customer-service oriented mindset

What We Offer:

o Opportunity to grow with a thriving fashion brand o Collaborative, community-focused work environment o Convenient location near Tottenham Hale and Northumberland Park stations o Staff discount on our fashion collections o Training and development opportunities o Being part of a passionate team that values creativity and customer connection

Working Hours:

Full-time position Monday to Friday 9am to 5pm

Location:

London N17 (Near Tottenham Hale and Northumberland Park stations)

Job Types: Full-time, Permanent

Pay: 23,000.00-28,000.00 per year

Benefits:

Casual dress Employee discount Free parking On-site parking Store discount Transport links
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person