Job Description

Monster Group (UK) Ltd

is a thriving e-commerce retailer offering a diverse range of high-quality and great-value products to an international market. We source all our products directly from suppliers, retail them across over 150 platforms worldwide, and distribute them directly to our customers from one of our Monster distribution centres. We pride ourselves on our values; fun, respect, empowerment, and forward-thinking, and live and breathe these every day.

As part of our exciting growth journey, we've launched

Yavolo

- our very own marketplace, where bundles meet brilliant deals. It's all about curating value-driven, high-quality product bundles that customers can't find anywhere else. To power this next chapter, we're looking for a driven and enthusiastic

Ecommerce Customer Sales Advisor/Representative

to join our team based in York.

You'll be at the heart of building our seller network, bringing new partners on board, and helping shape the marketplace with exciting, high-performing product bundles. If you love e-commerce, relationship-building, and identifying winning opportunities, this one's for you.

Your Role:

Proactively identify and reach out to prospective sellers to join the Yavolo platform. Confidently present the Yavolo concept and value proposition to new sellers via Teams, Zoom, or in-person. Build and maintain a balanced category offering by identifying gaps and sourcing relevant sellers. Manage the end-to-end onboarding process - from account set-up to listing and bundle creation. Vet and research sellers to maintain high marketplace quality, focusing on top performers from platforms like Amazon and eBay. Maintain a "hit list" of exciting Volo product suppliers and collaborate with internal teams to match them with popular Ya items. Manage existing seller accounts, ensuring excellent service and adherence to marketplace metrics. Partner with our marketing team to secure promotional pricing and spotlight exciting bundles. Track competitor pricing and recommend smart pricing or promotional strategies to stay competitive.

Skills We Love:

A natural communicator with the confidence to build strong relationships at all levels. Commercially savvy with a passion for e-commerce and online marketplaces. Results-focused with a strategic mindset - you spot gaps and know how to fill them. Strong organisational skills and attention to detail, especially in onboarding processes. Comfortable working across departments and juggling multiple priorities. Confident presenting and negotiating, both online and face-to-face. A keen eye for quality and performance - you understand what makes a top-tier seller. Experience with seller acquisition or account management (especially on marketplaces) is a big plus.

Monster Benefits:

Attractive starting salary with clear paths to boost your earnings. Private Medical Care 25 days holiday plus bank holidays, with the option to earn more each year you stay with us (up to 5 years). Enjoy a birthday sleep-in! Fabulous Summer and Christmas parties to celebrate our collective success. A warm welcome breakfast during your first week. Spin the Monster's Monthly Wheel of Fortune - exciting prizes given away each month. Get a 20% discount on our amazing products. Free parking at all our locations. Enjoy unlimited tea, coffee, and sweet treats to keep you going. Casual Fridays to end the week on a high note. We donate to charity for every new Monster that joins our team! Take a day to give back with our Paid Volunteering Day. Bike to Work Scheme to support your health and environment. Flexible start and finish times to fit your lifestyle.

Working Hours:

Full-time, Monday to Friday, with flexible start times between 8.00am and 9.30am, and finish times between 4.00pm and 5.30pm (37.5hrs per week with 1 hour for lunch).

You will be based at our modern offices near Sheriff Hutton (YO60), so it's essential that you have your own transport.

We strive to create an exciting working environment that's fun and full of laughter, where people can develop, learn, and grow with the company.

At Monster Group UK, we're dedicated to fostering diversity, equality, and inclusion. We value varied perspectives and believe they drive innovation. We offer equal opportunities regardless of background, and our inclusive environment promotes respect and collaboration. Join us in building a workplace that empowers everyone to thrive.

Job Type: Full-time

Pay: 23,810.00-25,000.00 per year

Schedule:

Monday to Friday
Ability to commute/relocate:

York YO60 6PG: reliably commute or plan to relocate before starting work (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person