Job Description

Discipline: E-Commerce


Job type: Permanent


Job ref: 006882


Published: about 16 hours ago

About The Fragrance Shop

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Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. With over 220 stores nationwide and a fast-growing digital presence, we make luxury and mainstream fragrances accessible to all.


As we enter a major phase of digital growth -- including the launch of a brand-new Shopify site and international ecommerce expansion -- we're looking for a commercially sharp, detail-driven Ecommerce Merchandiser & Trade Executive to help shape the future of our online business.

Why You'll Love Working Here

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Vibrant, modern HQ in Trafford Park with free parking and excellent transport links

- Free onsite gym -- perfect for pre- or post-work workouts


Generous staff discounts on a huge range of fragrances

Collaborative and fast-paced culture with space to own and drive digital initiatives

Real career progression and development within a growing ecommerce function

The Role

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Reporting to the Ecommerce Manager and working alongside two other Ecommerce Executives, you'll support the day-to-day running of our ecommerce platforms. This includes site merchandising, trading performance, and product content -- with a strong focus on driving customer experience and commercial results.


You'll also play a key role in supporting the launch and merchandising of a new concept website on Shopify, contributing to its setup and optimisation.

Key Responsibilities

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Online Merchandising

Merchandise products and categories for maximum visibility and conversion

Keep homepages, landing pages, and promotional edits fresh and relevant

Assist with merchandising and setup of a new Shopify site

Trading & Analytics

Monitor key ecommerce KPIs including revenue, AOV, traffic, bounce rate, and conversion

Use reporting tools and analytics to support performance insights and recommendations

Identify optimisation opportunities to improve customer journey and trading results

Content & Product Management

Maintain accurate product content, imagery, and descriptions

Ensure promotional offers, banners, and seasonal content are updated on time

Optimise product detail pages (PDPs) to drive conversion and support SEO

Cross-Functional Collaboration

Work closely with internal teams including CRM, SEO, Paid Media, Social, Marketing, and Buying & Merchandising

Support product launches, promotional campaigns, and seasonal planning

Brief in content and creative needs to internal and external teams

Skills & Experience

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Experience in an ecommerce or merchandising role, ideally in a retail environment

Familiarity with ecommerce platforms; Shopify experience is a plus

Strong attention to detail and confident working with data

Proficient in MS Office and Excel; basic HTML knowledge helpful

Understanding of ecommerce marketing channels (SEO, PPC, Paid Social)

* Organised, collaborative, and eager to learn in a fast-paced team