Job Description

We are looking for an experienced and proactive

E-Commerce Manager

to join the growing Teresa Tarmey team. This is a hands-on role suited to someone who's confident working independently, comfortable wearing many hats and passionate about delivering an exceptional digital experience that reflects our high-touch, results-led brand.

You'll lead the day-to-day running of our e-commerce operations across clinics (treatment), skincare (product) and education, with a focus on conversion, performance and long-term customer growth.

E-commerce Manager - Teresa Tarmey

Location: Westbourne Park, London, W10

Start date - ASAP

Key Responsibilities:

Strategy & Growth

Develop and execute the global e-commerce strategy in line with wider marketing and commercial objectives Collaborate closely with marketing, creative and the clinic team to align digital experience with clinic activity Drive continuous improvement across the ecommerce experience (UX, checkout, mobile, search, etc.).

Website & Platform Management

Oversee day-to-day operations of teresatarmey.com Own and manage the Shopify website end-to-end, ensuring a seamless user journey, optimised product pages and regular content updates Oversee website performance, analyse customer behaviour and implement UX and CRM improvements Manage all e-commerce campaigns, product launches, and homepage updates in collaboration with brand marketing and creative, identifying the need for and briefing in content and assets when necessary Manage integrations and functionality between Shopify, Klaviyo, and other platforms (Zenoti knowledge a plus)

Digital + E-mail Marketing

Set up and optimise email campaigns and automated flows using Klaviyo (welcome, abandon cart, post-purchase etc) Optimise on-site SEO to increase organic traffic and improve keyword rankings Own the relationship with our performance marketing agency to ensure smooth paid social activity

Reporting

Monitor and report on key performance metrics including sales, conversion rate, AOV, retention and customer acquisition Analyse customer data to improve personalisation and drive long-term engagement.

What We're Looking For:

3-5 years proven experience in e-commerce, within beauty or wellness retail Confident managing Shopify backend (theme edits, app integrations, content uploads) Experience with Klaviyo or equivalent email marketing platform Comfortable with leading on e-commerce analytics and weekly reporting to the team Zenoti experience is a real bonus/advantage, but not required Strong communicator with a collaborative mindset A self-starter who's proactive, highly organised and solutions-oriented
Job Type: Full-time

Pay: 50,000.00-55,000.00 per year

Schedule:

Monday to Friday
Experience:

E-commerce: 3 years (required) Email marketing: 3 years (preferred)
Work Location: In person