We are looking for a proactive and highly organised E-commerce & Trade Marketing Assistant to manage the operational execution of our product data, digital listings, and marketing campaigns across multiple platforms. This varied and dynamic role is ideal for someone who thrives in a detail-driven environment and can juggle multiple priorities across retail and trade sectors in the UK, USA, Europe, and Canada.
Key Responsibilities
1. Marketing & Content Support
Assist in the execution of newsletter campaigns targeting both B2C and B2B audiences, with the aim of enhancing brand visibility and driving sales
Contribute to the curation of engaging content for social media accounts
Actively engage with followers, responding to comments, messages, and enquiries professionally and promptly
Collaborate closely with the Marketing Manager to develop creative and compelling content for various marketing materials including brochures, newsletters, and promotional campaigns
2. Online Product & Marketplace Management
Upload, maintain and update product information and imagery across:
Retail website
Trade websites (UK & USA,)
Online retail marketplaces: John Lewis, Debenhams, Freemans, Wayfair, Nivtar (Next/Robert Dyas)
Promotional marketplaces: Brand Alley, West Wing
Trade marketplaces: Faire
Ensure consistency of product listings across all platforms
3. Product Launch Coordination
Manage seasonal product launch processes (Spring/Summer & Autumn/Winter)
Book and assist at photoshoots
Create detailed product information spreadsheets including:
SKU, EANs, pricing (UK, USA, DDP), dimensions (cm/in), weights, commodity codes, duty rates, and materials
Coordinate sample allocation for agents and rep groups (UK, EU, USA, Canada)
Manage brochure and sample order quantities by liaising with all rep teams
4. Image & Content Management
Organise and resize lifestyle imagery for all platforms
Take, edit, and resize plain product and packaging photography
Rename and store images according to internal standards
5. Brochure & Price List Preparation
Prepare and maintain product information spreadsheets:
Manage five pricing structures (UK, USA, EURO DAP, EURO DDP, Ex-Works)
6. Trade & Retail Show Coordination
Assist with planning and execution of up to 6 trade shows and 3 retail events per year
Book and negotiate stand locations and supplier contracts
Place orders for electricity, signage, and H&S requirements
Complete online exhibitor marketing profiles and asset submissions
Coordinate show stock and logistics
Support stand build coordination when required
Set up and attend shows
7. Trade Marketing Support
UK Mailers
:
Create cover letters and customer lists per agent region
Organise print and postage logistics, including Royal Mail sticker production and mailing
Skills & Experience Required
Previous experience in e-commerce, retail or trade marketing, or product admin roles
Strong spreadsheet skills (Excel/Google Sheets) - including data formatting and accuracy
Excellent organisational and multitasking skills
Basic image editing experience (Photoshop, Canva, or similar)
Strong written communication and accuracy in proofing
Comfortable using or learning systems such as Shopify, Faire, and marketplace backends
Creative skills
What You'll Bring
A can-do attitude with strong attention to detail
An interest in retail, design-led homeware, and/or product marketing
Willingness to work cross-functionally across marketing, sales, operations, and design
Strong problem-solving skills and confidence in taking initiative
Why Join Us:
Be part of a family-run brand with a strong commitment to design and craftsmanship.
Opportunity to contribute to marketing strategies and campaigns that impact brand growth.
Competitive salary and benefits package.
Modern, comfortable workspace.
Day Fridays. Flexible working hours if required.
50% staff discount on all our lovely products.
Job Types: Full-time, Permanent, Graduate
Pay: From 25,000.00 per year
Work Location: In person
Reference ID: LP001
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