Job Description

About Us

Silva Wellness are an innovative startup dedicated to providing psychedelic supoprt and integration, as well as holistic mental health and well-being, integrating traditional therapeutic methods with alternative healing practices. Our approach blends trauma-informed care, person-centered humanistic therapy, and cutting-edge psychedelic-assisted treatments. We're building a collaborative team passionate about transforming mental health care through mind, body, and spirit alignment.

Job Summary

We are seeking an experienced e-commerce and website manager to join our team in London. You will be responsible for website management and development across our two key brands - Silva Wellness and Silva Cosmetics.

Key Responsibilities

Website Management & Development:

Oversee the day-to-day management of both the GoDaddy (wellness) and Shopify (skincare) websites. Plan and lead the migration of the wellness website from GoDaddy to WordPress. Independently implement site enhancements, manage design updates, and ensure consistent branding across both websites. Ensure both websites are regularly updated, secure, and performing at optimal levels.

E-commerce & Platform Optimization:

Manage product listings, inventory, discounts, and site structure for improved customer experience. Optimize navigation, customer flows, and designs to improve conversion rates.

SEO & Analytics Leadership:

Develop and execute robust SEO strategies to increase organic traffic and improve search rankings for both brands. Conduct keyword research, monitor backlinks, and optimize site structure and content for SEO performance. Set up, monitor, and analyze site analytics using Google Analytics and other tracking tools. Provide regular reports and insights to leadership.

Lead Generation & CRM Automation:

Collaborate with sales and marketing to ensure consistent messaging across websites and campaigns. Build and manage automated workflows connected to our CRM platform. Implement strategies to improve lead capture, conversion rates, and customer lifecycle journeys.

Campaign & Content Coordination:

Assist in the execution of marketing campaigns, including landing pages, sales promotions, and email funnels. Coordinate with content creators and external partners to support digital content initiatives.

Technical Troubleshooting & Support:

Identify and resolve technical issues across both platforms. Manage integrations with third-party apps and plugins.

Requirements:

Proven experience managing and optimizing websites on Shopify, WordPress, or similar platforms. Strong SEO, Google Analytics, and data-driven decision-making skills. Experience migrating sites between platforms (e.g., GoDaddy to WordPress). Working knowledge of CRM systems and building marketing automation workflows. Basic HTML/CSS abilities are a plus. Excellent communication skills and ability to work independently.

Nice to Have:

Experience in wellness, beauty, or lifestyle industries. Familiarity with Klaviyo, Mailchimp, Pipedrive, or similar email/CRM systems. Design or content writing experience.
Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Casual dress Company events Company pension Health & wellbeing programme Unlimited paid holidays
Work Location: In person