Job Description

Company Description

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The vision for our single corporate services is to:

Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer. Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts. Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities. Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations. Improve learning and development opportunities and sharing best practice, upskilling both Trusts. Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing. Build resilience for individuals and our teams.

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.

The closing date for applications is 26 August 2025. Interviews are expected to take place the 1st week of September.

Band 7:

47,810 - 54,710

Hours: 37.5 per week

Location: Base location either St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight,PO30 5TG, or Building 4000, Lakeside, North Harbour, Cosham, Portsmouth, PO6 3EN. Across site travel may be required, the frequency will be agreed locally

Contract type:

Fixed term - 2 years

The Electronic Document and Records Management System (EDRMS) programme is a key enabler in our five-year digital strategy and a foundational step toward the successful rollout of the OneEPR (HIOW Acute Electronic Patient Record).

Job purpose

As part of the Electronic Document and Records Management System (EDRMS) programme, this role will contribute to improve the effectiveness and value of health care delivery for Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a senior member of the Digital Service, within the Electronic Patient Record (EPR) function.


The EDRMS programme is a key enabler in our five-year digital strategy and a foundational step toward the successful rollout of the OneEPR (HIOW Acute Electronic Patient Record).

Job summary

Product management of patient facing IT products and managing the product(s) backlog Stakeholder and Supplier Management within the context of Agile Software Development Maintaining Software User & Management Forums Represent the user within 'user stories' at sprint planning sessions and fulfilment of the sprint 'done' statement Understand the 'product category' to a subject matter expert level Promote the 'products' at various local, regional, and national forums Ensure all relevant product documentation is maintained e.g. release notes, clinical safety, change management, communication notifications

IT Product Owners are responsible for internal software applications and their Agile delivery in the Trust. Post holders play a key role in software implementations, migrations, upgrades, providing technical guidance and IT services to users and project teams. Post holders are also required to engage fully with stakeholders, Trust staff, and third-party suppliers where applicable to ensure services are delivered in a timely fashion to meet the requirements of the clinical and corporate business staff.


Specifically, Product Owners are required to:



Manage and lead Software User & Management Forums Represent users within 'user stories' at sprint planning sessions and sprint' done' statements Be subject matter experts for the products they are responsible for Ensure all relevant product lite documentation is maintained (e.g. release notes, clinical safety, change management and communications notifications) Act as representatives for their products at local, regional, and national forums

This role will focus on the delivery, implementation, and development of a portfolio of IT Products that support engagement with our patients including appointment bookings, personal healthcare records and video consultations.

Acting as the "go-between" between software developers and various application users and owners to interpret the business needs. Presenting the business needs in a modelling language so that software developers can visualise the design of a system. Filter and translate differing requirements from users, owners and developers into a single consistent vision whilst managing various complex situations and demands on future software releases. Management of customer requirements through the defined Software Development Release Management process from scoping, development, test to release. Maintaining strong internal governance in the software release strategy for all internal products. Actively managing Low-Code application platforms to enhance product development or prototypes. Development of co-design, co-experience environments to enhance the application experience for staff and patients. Act as the subject matter expert (product owner) representing the needs of both the IT department and the Trust users when talking to software developers. The product manager will work with the stakeholders to obtain information and to verify decisions and strategies. Plan and coordinate software development for multiple features of varying complexities. Engagement and communication with all relevant stakeholders and management of any associated risks. Identify opportunities that can improve efficiency of both clinical and administration processes. During testing and release phases, this post holds the responsibility of planning the early life support, software troubleshooting issues, software bug recording and management to resolution. Membership of appropriate IT project steering committees and be involved in the design phase of any new IT software development projects, offering expert advice and recommendations. Creation of the system design and functional specifications for all in-house development projects. Serve as a liaison and facilitator between all business units to assist in addressing and resolving IT software issues. Continuous Business Engagement to understand the application user needs and ensure development aligned to Trust Strategy and NHS long term plan. Adoption of Clinical Risk Management policy across all in-house software applications. Contribute to the IT Departments on-call rota and if required, maintain required skills, experience and resource levels allowing for hospital digital 24/7 services.

Key Responsibilities

Communication and Working Relationships


The post holder will be providing and receiving complex, sensitive or contentious information, where persuasive, motivational, negotiating, training, empathic or re-assurance skills are required. This may be because agreement or cooperation is required or because there are barriers to understanding and/or providing and receiving highly complex information.

Analytical and Judgement

Judgements involving complex facts or situations, which require the analysis, interpretation, and comparison of a range of options.

Planning and organising

Planning and organisation of a broad range of complex activities or programmes, some of which are ongoing, which require the formulation and adjustment of plans or strategies.

Physical Skills

The post requires highly developed physical skills where a high degree of precision or speed and high levels of hand, eye and sensory co-ordination are essential.

Patient Client Care

Provides general non-clinical advice, information, guidance or ancillary services directly to patients, clients, relatives or carers.

Policy and Service Development

The post holder is responsible for a range of policy implementation and policy or service development for a directorate or equivalent.

Financial Management

The post holder will monitor and/or contributes to the drawing up of department/service budgets or financial initiatives.

Management/Leadership


The post holder provides advice or demonstrates own activities or workplace routines to new or less experienced employees in own work area.

Information Resources

The post holder is responsible for the operation of one or more information systems for several services where this is the major job responsibility.

Freedom to Act

The post holder is guided by general health, organisational or broad occupational policies, but in most situations the post holder will need to establish the way in which these should be interpreted.

Physical effort

A combination of sitting, standing, and walking with little requirement for physical effort. There may be a requirement to exert light physical effort for short periods.

Mental effort

There is a frequent requirement for prolonged concentration, or there is an occasional requirement for intense concentration.

Emotional Effort


Occasional exposure to distressing or emotional circumstances, or frequent indirect exposure to distressing or emotional circumstances, or occasional indirect exposure to highly distressing or highly emotional circumstances.

Working conditions


Exposure to unpleasant working conditions or hazards is rare.

For the Person Specification and g

ow criteria will be assessed - please read the full job description.

Application

Experience

Significant experience managing Digital & IT and at a senior level, preferably in the public sector Successful implementation of significant change, both technical and organisational, in a complex setting. Considerable experience of developing and implementing digital roadmaps and plans, IT development Experience of working at senior management level in a large, complex organisation (in or outside the NHS) leading on digital, IT and information services. Experience of successfully operating in and delivering priorities in a partnership environment.

Knowledge

Excellent interpersonal and explanatory skills in dealing with a wide range of information technology users from skilled to ICT-illiterate. Excellent verbal/written communication skills, you must be a strong communicator. Good presentation and negotiation skills to produce and present formal proposals and get proposals accepted. Excellent planning and time-management skills. Good negotiating and relationship-building skills to gain maximum benefit for customers from software suppliers and internal IT providers. Strong leadership Ability to manage multiple complex problems in sometime stressful environments. Able to set clear and appropriate priorities for self and others to meet overall goals. Good technical awareness to understand and resolve technical problems. Good knowledge of data protection and information security/governance issues. Strong analytical and problem-solving skills

Personal Qualities

Service-orientated, customer-focused. Self-motivated, enthusiastic and confident. Methodical, logical and numerate. Patient and flexible, able to operate as part of a team, accepting others' opinions as being as valid as her/his own. Mobility, clean driving license and access to a vehicle essential Ability to travel across sites, training courses and conferences Flexible approach to work outside normal office hours, when and if the need arises.

Please read the full job description for more details.

Qualifications

Degree level qualification or equivalent in computing or related field. CSPO Certification Evidence of continuing professional development Evidence of working in a high performing Agile environment ITIL Foundation Certificate BSC Diploma in Business Analysis ISEB Testing Certification

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

Please note your application may be transferred to the Isle of Wight Applicant Tracking System (ATS) if you are selected for an interview

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation, and beliefs.