Job Description

Salary

The starting salary will be from 33,951 on Grade E, depending on qualifications and experience.

Contractual hours

36.5

Package

Generous holiday allowances, flexible working, pension scheme and relocation package (if applicable).

Job category/type

Admin, Professional, Managerial

Date posted

24/10/2025

Job reference

Q10792

Education and Academic Services

This role offers the opportunity for hybrid working - some time on campus and some from home.

This new fulltime post is available from December on a permanent basis

Summary of the role

Education and Student Support:

The Education and Student Support (ESS) Directorate provides all of the key administration and education support activities that underpin the student experience from Fresher's week to Graduation. This role is within the Education Support team which provides the core and critical operational support for teaching administration and support for delivery of taught undergraduate and postgraduate programmes.

About the Role:

This role sits within the Business School's Flagship Programmes Team, which provides the core and critical operational support for teaching administration and support for delivery for the Business School's Flagship Programmes. This is a small, dedicated team of staff working in close collaboration with other professional services teams to deliver seamless support for students and academics. This is a varied role, and in addition to standard education support tasks, the post holder will also work collaboratively to support additional activities relating to field trips and events, admissions and recruitment, and employability and careers.

About You:

We are looking for a dynamic and committed individual with:

Experience leading and managing small teams.

Ability to motivate and inspire others.

An excellent attention to detail and strong organisational skills.

Experience working independently and as part of a team.

Excellent customer service skills.

Adaptability in a culture of change and growth.

Willingness to travel.

These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as full-time, for up to six months, whilst training is completed.

The role holder may also be required to work flexibly during periods of peak demand, including outside normal working hours. The role holder will also be required to undertake short periods of travel, both within the UK and overseas, to support student study trips.

Please ensure you read the and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research - Green Futuresand how we are transforming educationfor a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustmentsare available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenantand welcome applications from service people.

Benefits

We offer some fantastic benefits including:

41 days leave per year


options for flexible working


numerous discounts at leading retailers


onsite gyms on all of our campus' and a cycle to work scheme


sector leading policies around maternity, adoption and shared parental leave(up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy


stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For further information please contact Jenny Crotty, Education Support Operations Manager, at J.D.Crotty@exeter.ac.uk.