Job Description

Salary

The starting salary will be from 33,951 (per annum pro rata for part-time) on Grade E, depending on knowledge, skills and experience.

Contractual hours

36.5

Job category/type

Admin, Professional, Managerial

Date posted

21/10/2025

Job reference

S77319



Education and Academic Services

We are currently

in the process of transitioning

from our existing recruitment system to a new one.

To apply to this role, please visit

this link.

If

this is your first time using our new system, you will be asked to register. This is quick and

simple process

. We appreciate

your patience during this transition.

We have both full and part-time vacancies available, for starts immediately and from January 2026. We have both fixed-term and open-ended appointments available.

Applications for secondments will be considered subject to agreement from your current line manager.

This role offers the opportunity for hybrid working - some time on campus and some from home.

We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.

About the Role:

As a key member of the Education Support team, you'll be part of a Hub Team supporting the delivery of programme and student support, contributing to the vibrant learning environment at the University of Exeter. This role offers a unique opportunity to grow as a team leader and manager in an administration and customer services environment.

Responsibilities:

Provide advice, guidance, and administrative support to students and staff.

Lead, motivate, and manage a small team delivering administrative and customer support services.

Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration and awarding and progression.

Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.

About You

We are looking for dynamic and committed individuals with:

Strong desire to build a career in administration and customer services.

Experience leading and managing small teams

Ability to motivate and inspire others

An excellent attention to detail and strong organisational skills.

Experience working independently and as part of a team.

Excellent customer service skills.

Adaptability in a culture of change and growth.

Further Information

Please contact Jenny Crotty Education Support Operations Manager at J.D.Crotty@exeter.ac.uk