Job Description

About this role

Full time, 3 days a week together in our Birmingham Digital Hub (with flexible 2 days wherever).

Be part of the transformation of our digital experiences. You\'ll be responsible for the performance of a digital journey or product. You\'ll operate at squad level, leading a cross functional team of colleagues, delivering world class products. You\'ll influence the experience of millions of customers. The exact digital product or journey in scope of any of our roles will evolve over time. You\'ll be assigned to a squad based upon a combination of your background, development needs, interests and the business\' needs.

We have a variety of squads that range from improving our BT and EE journeys and products, conversational commerce to delivering API\'s and services.

The immediate assignment

Be part of the transformation of our digital experiences. You\'ll be responsible for the performance of payments journeys, across the BT Consumer group, including EE.

You\'ll operate at squad level, leading a cross functional team of colleagues, delivering world class products. You\'ll influence the experience of millions of customers.

The exact digital product or journey in scope of any of our roles will evolve over time.

You\'ll have the following responsibilities

• Be accountable for the product vision and strategy to define and evolve objectives and key results for your squad.
• You\'ll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business.
• Be responsible for interrogating customer insight and data to identify key customer needs whilst supporting business priorities.
• Provide credible input into your squad strategy and prioritise a backlog to support this with a positive value to effort ratio.
• You\'ll leverage the squad\'s skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable.
• Responsibility for clearly communicating your product\'s performance and demonstrate how this contributes to the digital and business objectives.
• You\'ll nurture partnerships with stakeholders and collaborate with them to achieve the product vision.

You\'ll have the following skills & experience

Assignment Specific

Due to the nature of this assignment, we are looking for demonstrated prior experience of:

• Stakeholder management in a large, complex organisation
• Commercial experience in a Product role at a technology led organisation, in payments
• Exposure, passion or interest in payments and money flows
• Experience influencing and/or making data informed decisions
• The ability to explain technical topics to non-technical audiences
• Working in ambiguous environments

General

• Demonstrable success as a product manager over large and complex digital initiatives.
• Understanding of agile methodologies, ideally as part of a squad.
• Strong stakeholder management skills.
• Strong commercial background in data driven product insight. With excellent knowledge of product KPIs, and ability to draw insight from the numbers and translate to business requirements.
• Historic champion of Digital.
• Adaptable approach to understanding a product\'s features and technical composition. You have knowledge of new and emerging technologies and the potential they provide.
• Strong collaboration mindset with peers, scrum teams and business stakeholders, all to maximise value created by squad.

Benefits

• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target bonus
• Life Assurance
• Pension scheme
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 30% discount for friends and family on EE mobile pay monthly and SIM only plans

How to Apply

It\'s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don\'t worry if you need to make changes - you\'ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

BT