Job Description

:

We are looking for a proactive and creative

CRM & Email Marketing Specialist

to join our fast-growing fashion e-commerce team. In this role, you will be responsible for planning and executing all CRM, email, push notification, and WhatsApp marketing campaigns to drive customer engagement, retention, and revenue growth.

Key Responsibilities:

Plan and send

weekly email campaigns

using Klaviyo or similar platforms. Design and manage

automated email flows

(Welcome, Abandoned Cart, Post-Purchase, etc.). Create customer

CRM segments

to personalise campaigns and improve targeting. Develop and launch

Push Notification campaigns

tailored to customer segments. Plan and execute

WhatsApp Marketing campaigns

(broadcasts, promotions, abandoned cart reminders, etc.). Monitor and report on

email open rates, click-through rates, and conversion rates

. Continuously test, learn and optimise all campaigns to improve engagement and ROI.

Key Skills & Experience:

Hands-on experience with

Klaviyo

or similar email marketing platforms. Strong knowledge of

CRM data management

and customer segmentation. Experience creating and managing

Push Notification campaigns

. Familiarity with

WhatsApp Marketing

tools (e.g., WhatsApp Business API or third-party solutions). Excellent copywriting and content creation skills for email and WhatsApp messaging. Strong analytical skills to assess campaign performance and make data-driven decisions.

Why Join Us?

Be part of a dynamic, creative fashion e-commerce team. Opportunity to shape customer engagement strategies from the ground up. Friendly, collaborative working environment with room for growth.
Job Types: Full-time, Permanent

Pay: From 33,000.00 per year

Benefits:

Company pension Free parking Store discount
Schedule:

Monday to Friday
Work Location: In person