Job Description

Join Britain's largest building society where your technical leadership will directly impact millions of members' financial lives while working with cutting-edge cloud technologies.

In this pivotal role you will lead the Platform Engineering teams, taking responsibility for the day-to-day delivery of a new multi-cloud platform which will enhance organisations Enterprise Payments Hub. Focussing on delivery and service, you will lead the team fostering a proactive culture, ensuring the engineering activities being delivered by the team are of the highest standard.


You will be considered a technical SME and leader with broad experience in the technologies which the platform is built upon and use your skills and experience to mentor and guide the team.


You will represent the platform engineering team with senior stakeholders across the Society ensuring engineering decisions factor the wider organisational context.


You are tasked with leading the team ensuring the solutions being delivered are resilient, performant, and meet with our organisational guardrails whilst ensuring cost and efficiency are considered.


You'll be at the frontline, delivering our vision to our members by building, improving, and maintaining a system used to process millions of transactions every day. You'll be given the opportunity to work with the most up-to-date technologies to deliver real change.


Your success isn't based on how long you spend at your desk. You'll have contracted hours, but we're always happy to support flexible working wherever we can. That might mean working from home or different Nationwide offices or agreeing a working pattern to help you balance work and life. We will always strive to find a way that works for everyone.


For us, it's not just about having the right technical background, we want people who have an open mind, work collaboratively and are driven to learn and succeed.


At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.


For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.


If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

About the Role

We need an accomplished technical leader, comfortable working across various teams that follow both waterfall as well as agile delivery frameworks. This will involve leading a team of circa 50 engineers day to day working as part of the Programmes leadership team. You will work with a diverse set of stakeholders across the society from Product Owners, Senior Technology Architects, Technical SMEs, delivery leads up to the CIO. You will plan and deliver the platform engineering solutions required to deliver a mission critical service to Nationwide customers. You are well versed with the latest platform tools and technologies, whilst also understanding observability and monitoring aspects of the platforms to support decision making. You will help to identify the impact of vendor roadmaps and industry trends on the Payments Platforms landscape and ensure that the IT strategy and architecture continues to support the CIO's needs.


You will lead the design, build, deployment, and support of the Electronic Payments Hub within the Payments Modernisation programme. You will provide education, advice and guidance to internal resources and to 3rd party suppliers to support a high change cadence and quality outcomes.


We are looking for a platform engineering lead with broad skills in Cloud Platform technologies and experience of all aspects of the platform delivery lifecycle. You'll have strong experience of working in a pressured environment with great leadership skills.

Requirements

Possess high levels of technical leadership and organisational skills Proven stakeholder management skills with excellent verbal and written communication including a capability to break down technical content into understandable language Experience of leading design work and reviewing designs as a member of a technical design authority Experience of leading technical teams on large transformational programmes A broad understanding of Platform technologies covering AWS and/or Azure, Networking, Mongo, KAFKA A broad understanding of Tooling including, Jenkins, Github, Artifactory, Harness, Atlassian Jira & Confluence, SonarQube and Dynatrace An understanding of microservice architectures and event driven architectures Extensive experience in problem solving Great mentoring skills with the ability to inspire other engineers Proven thought leadership to influence the strategy for engineering to challenge and inform the approach for solutions Ability to work in fast paced environment

Our Values

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel

- We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight

- We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better

- We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done

- We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Benefits

A personal pension - if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Wellhub - Access to a range of free and paid options for health and wellness Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata

About Nationwide

Banking - but fairer, more rewarding, and for the good of society


We forge our own path at Nationwide.


As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.


If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.


At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.


We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.


If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.


R00TR02922


Benefits:


Company pension Health & wellbeing programme Life insurance Paid volunteer time Work from home
Work Location: In person