Job Description

Programme

Entry Level Apprenticeship

Career Path

Enabling Functions

Location

Cardiff

Start Date

September-2026


Programme Description
What does this team do?



Our team makes sure that the firm is able to run ethically. We prevent things like money laundering, deal with helping our people to avoid conflicts of interest, and make sure we follow all the rules and regulations. It's all about keeping things safe and secure for everyone.



This apprenticeship is your chance to get a taste of what it's like to work in risk and security You'll get experience in:

Checking out new clients:

Before we work with anyone new, we need to make sure they're a good fit. You'll help us decide if they're the right people to work with.

Supporting projects from start to finish:

You'll be involved in all sorts of tasks, from research to writing reports and keeping our client information up-to-date. It's a great way to see how things work in a real business.

Solving problems:

We have to ensure there are no conflicts of interest in our work. You'll help us find solutions so we can do everything fairly and safely.


What skills and academic qualifications do I need?



Our analysts come from a wide range of backgrounds, sometimes with little or no prior experience of financial services. What connects us is our enquiring minds and our ability to deliver a great service. This is an entry level role, and you don't need any specific experience, however, useful skills may include any or some of the below:



Excellent research and analysis skills combined with good judgement and effective decision-making capability. Strong communication and interpersonal skills and an ability to interact with people at all levels across our firm An attention to detail to maintain high professional standards with a focus on quality and confidentiality An ability to follow processes while thinking outside of those boundaries, making reasoned decisions and communicating them with confidence. Ability to be flexible and multi-task. This is a dynamic role and you'll be working on multiple, often complex, cases at the same time. Ability to manage and adapt to regular changes. A good level of IT user ability, including database entry, and a working knowledge of Microsoft Office software. Training time will be allowed for adaptation to in-house IT tools Work experience or study in compliance/regulation or accounting/financial services/risk management would be advantageous. Customer service experience and skills Qualifications required - Minimum of five GCSEs including at least a level 4 (C) in English Language and Maths.


To complete this apprenticeship, you will need to be based in Wales at least 51% of your working week and travel a minimum of 1 day a week to Cardiff & The Vale College and 1 day a week to the Deloitte office at Fusion Point (next door to the College). Here you will be studying towards a Level 3 Apprenticeship in Business Administration.



What kind of work will I do?



This role offers the opportunity to work in a challenging, rewarding and personal development focussed environment within QRS Services in Cardiff, utilising your analytical skills to ensure the firms compliance with underlying regulations and enabling client-facing teams to devote more of their time to providing services to their clients. Specific responsibilities can include:



Researching and performing analysis, typically using IT based tools Working with internal customers, providing technical advice Reviewing and refreshing information held on existing clients and maintaining our systems of quality control Looking for opportunities to improve our processes. Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Contributing to project work that supports risk management and regulatory compliance within the UK


Joining on this programme, you'll be working alongside a large cohort of like-minded colleagues. At the start you will be part of an induction programme where you'll learn a multitude of skills to help you become ready and feel confident working with our clients. You will also receive continued professional development support and training with your team, as well as mentoring and a dedicated buddy who will be assigned to you.



You'll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. The future of work is evolving fast and we're already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate.



Where will I work?



At Deloitte we recognise how important face-to-face interaction is for your development in a new role. We also understand that our people need flexibility, which is why we operate a hybrid system, with a combination of office and home working. If you're in a client-facing role, you might be expected to attend client sites on certain days, while your meetings will be a mix of online and in-person events. Please note your final assessment and induction will also be in-person, to give you the opportunity to network and build relationships.

All our work spaces are accessible, however, if you require further flexibility due to a health condition or caring responsibilities, please discuss this with our team. You can find further information on our

parent and carer policies here

.

How will I develop?



Due to the nature of the regulatory environment, we work in, QRS is a fast paced and ever evolving department. As described above, you will be exposed to and learn a wide range of disciplines, gaining valuable experience and developing analytical and judgement-based skills. Over time, there is the ability to specialise in a particular area of interest and develop into a true subject matter expert with bespoke training.



Additional support and benefits information



We're a collaborative, inclusive firm and we want to help you to use your unique talents and perspectives in the workplace. From diversity networks to wellbeing and much more, we aim to support and reward you in the best way possible. Please use the links below to discover more about our processes, benefits, values and culture. You can learn more about the

full recruitment process here.

Do you have accessibility requirements or need reasonable adjustments for the interview or assessment process? Find out how we can help. Learn more about our

values, culture and purpose

as a firm. Want to hear from some of our people to inspire your future career? Check out our

Life at Deloitte page

. At Deloitte we value diversity, and we're committed to ensuring that our people thrive through a wide range of initiatives and diversity networks.

Discover more about inclusion and wellbeing.

We value our people and recognise their hard work. Learn about

the rewards and benefits

available at Deloitte.

Application deadlines:

There is no specific deadline for this role, but we recommend getting your application in as soon as possible. Please note, some of our roles may close quickly if we experience high demand.

Assessment deadlines:

Once you've applied to this role, you'll receive an email from our recruitment team outlining next steps and the relevant deadlines for you to complete the following stages of our process.



We operate a strict one application per year policy across our Early Careers opportunities. We recommend only submitting an application for a role that you feel is right for you.

Visa Sponsorship:

Please note that this role does not qualify for visa sponsorship and therefore we're unable to progress applications from candidates who require skilled worker sponsorship

What matters to you? Make it happen at Deloitte.