Job Description

Overview:

Are you ready to lead a team that's passionate about protecting our public spaces, tackling enviro-crime, and making Harrow a cleaner, safer, and more vibrant borough? This is your chance to join a forward-thinking council where your work truly matters.

As Enforcement & CCTV Manager, you'll be at the heart of our mission to restore pride in our streets and keep our communities safe. You'll lead a dynamic, professional team that thrives on collaboration, innovation, and delivering visible results for residents. From managing frontline enforcement to overseeing CCTV operations, your leadership will shape how Harrow responds to anti-social behaviour, nuisance issues, and environmental challenges.

But this role is about more than operational excellence - it demands commercial awareness and political sensitivity. You'll need to balance robust enforcement with a pragmatic approach that maximises value for money, explores income generation opportunities, and ensures services remain sustainable. At the same time, you'll navigate a complex political landscape, understanding the priorities of elected members and aligning your strategies with the council's vision. Your ability to influence, negotiate, and present compelling business cases will be key to driving innovation and securing resources.

Why Join Harrow Council?

A Great Team Culture: We live by our values - Be Courageous, Do It Together, Make It Happen. You'll work with colleagues who support each other, celebrate success, and share a genuine commitment to making Harrow a great place to live, work, and visit. Impact That Counts: Every decision you make will improve lives, enhance public spaces, and build safer communities. This is a role where you can see the difference you make every day. Professional Growth: We invest in our people. You'll have access to learning opportunities, leadership development, and the chance to influence policy at regional forums. Flexible Working & Benefits: Enjoy a healthy work-life balance with flexible arrangements, pension scheme, and wellbeing support.

About you:

What You'll Do:

Lead and inspire enforcement teams tackling enviro-crime, anti-social behaviour, and nuisance issues. Oversee CCTV operations, ensuring compliance and best practice. Build strong partnerships across council services and external organisations. Represent Harrow at regional forums, influencing policy and sharing best practice. Monitor performance, prepare reports, and champion continuous improvement. Apply commercial thinking to optimise resources, identify efficiencies, and explore income streams. Demonstrate political acumen by aligning operational delivery with strategic priorities and member expectations.

What We're Looking For:

A proven leader with experience managing multi-disciplinary enforcement teams. Expert knowledge of relevant legislation and regulatory frameworks. Strong communication and influencing skills. Ability to build collaborative relationships and challenge silo working. Politically astute, adaptable, and committed to delivering high standards.

Related Documents:

For more information, please refer to the Role Profile/ Selection Criteria