Job Description

Why We Exist
At Raylo, we're on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it's simple and cost-effective, this is where we come in. Our technology platform powers the lease-and-reuse of devices, making them more sustainable, accessible, and affordable.
We're building a category-defining marketplace, making premium tech available via subscription for both consumers and businesses. With over 100,000 subscribers in the UK - and growth accelerating - we've proven the demand for a smarter, more sustainable way to access technology.
Raylo is a profitable, B Corp-certified company, driven by purpose and backed by leading investors including NatWest, Channel 4 Ventures, Macquarie, Octopus Ventures, and Telefonica. We're also proud of our industry-leading customer satisfaction, with an Excellent 4.5-star Trustpilot rating from over 15,000 reviews.
If you're looking to make a real impact and be part of a high-growth, mission-driven team, join us at Raylo. Together, we're not just reducing waste - we're shaping the future of technology in a way that's smarter, more sustainable, and built to last.
Our Core Values
? Be deeply curious - We thrive on innovation through diverse approaches, views, and people.
? Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.
? Focus and execute - We have a big vision, but we believe in nailing the most important problems first.
? Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin.
What to Expect
You'll be joining as an Engineering Manager within Raylo's Growth team, leading a cross-functional squad focused on improving our customer-facing product through rapid experimentation and feature development. Your team's mission is to build impactful user experiences and drive business growth through well-engineered solutions.
You'll balance technical leadership with hands-on engineering (30-60% of your time), supporting a talented group of frontend and backend engineers. In your first few months, you'll focus on embedding into the team, building strong relationships, and leading from the front technically and culturally.
Longer term, you'll scale your impact by evolving engineering practices, mentoring engineers, and shaping the team's roadmap in collaboration with Product and Design. This is a high-ownership role with significant influence over both delivery and culture as we continue to grow and evolve the team.
What You'll Do

• Lead and inspire a cross-functional engineering team focused on growth initiatives, working closely with product, design, data science, and marketing to iterate on Raylo's product.

• Manage a team of engineers, supporting their development through regular 1:1s, coaching, and performance management, while fostering a culture of feedback, growth, and autonomy.

• Drive engineering excellence by balancing technical leadership with hands-on development (30-60%), actively contributing to key projects across the frontend and backend.

• Collaborate with product and design teams to shape the roadmap, define impactful problems, and co-lead rituals such as sprint planning, backlog refinement, and retrospectives.

• Own the technical direction of projects, identifying process gaps and proposing improvements to enhance team velocity, product quality, and developer experience.

• Ensure project delivery by coordinating execution, tracking progress, and shipping impactful features that directly support business growth and user experience.

• Actively contribute to shaping Raylo's engineering culture, providing mentorship, sharing knowledge, and fostering high standards in engineering practices.

• Investigate and resolve production issues as part of the team's engineering rota, continuously improving system reliability and performance.

• Set clear expectations and promote ownership within the team, aligning on OKRs and helping shape future goals in collaboration with Product and Design.

You'll Succeed With

• 3+ years of experience as an engineering lead or manager, with at least 2 years managing a team of 4+ engineers.

• Previous experience as a hands-on engineer (3+ years), with recent exposure to both people management and technical leadership.

• Strong technical foundation in either frontend (React, Next.js) or backend (Ruby on Rails) development.

• Proven track record of delivering cross-functional projects in agile environments, from shaping solutions to successful execution.

• Ability to communicate clearly with both technical and non-technical stakeholders, fostering alignment and collaboration across functions.

• Experience mentoring and coaching engineers to grow their skills, confidence, and impact.

• A background in startups or scale-ups, comfortable operating in fast-paced, evolving environments.

• Strong problem-solving skills, with the ability to balance technical constraints, business needs, and user impact.

• A servant leadership mindset focused on multiplying your team's impact and empowering others to succeed.

We're not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit.
Opportunities & Benefits
We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees.

• Share in Raylo's success - Stock options for all employees
• Get the latest tech - Exclusive Raylo device lease for employees
• 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you
• Invest in your growth - L&D budget to support the skills you value
• Fast-track your career - Two performance reviews a year
• Family-first policies - 5 months full pay for primary caregivers, 1 month for secondary caregivers
• Save big on childcare - Workplace nursery scheme for major cost savings
• Perks on perks - Perkbox membership with discounts & wellbeing benefits
• Good times, guaranteed - Optional quarterly socials, plus summer & Christmas parties

Hiring Process
What's next?
Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role.
We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible.
If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know.
Stage 1: Talent Screening (~45 minutes)
Stage 2: Hiring Manager Interview (60 minutes)
Stage 3: Task- 1 x Systems Design Interview (45 minutes) & 1 x Pair Programming Session (~90 minutes)
Stage 4: Team Panel Interview (60 minutes)
Stage 5: Final- 1 x Values-based Interview (45 minutes) & 1 x Co-founder Final (45 minutes)
*As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process.
Diversity & Inclusion at Raylo
At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.

Skills Required