Job Description

Location: Bournemouth

, BH8 8EH

Hours of work: 40

Contract Type: Permanent

We are seeking an Engineering Service Administrator to provide vital coordination and administrative support to our Integrated Engineering Solutions (IES) teams across the UK, while assisting with local operational needs at site level.

This role is central to maintaining smooth service delivery, supporting compliance, and ensuring all statutory and HR documentation is accurately processed and managed.

The successful candidate will work closely with operational teams and site leads, providing essential administrative support to maintain a high standard of Critical Environment & Technical Operations.

This is a varied and fast-moving role requiring excellent organisational skills and attention to detail.

You will manage a wide range of tasks including statutory compliance documentation, payroll inputs, HR administration for starters, leavers and movers, CAFM reporting, purchase orders, contractor access coordination, and general administrative duties.

Key Responsibilities

Maintain ownership and control of statutory compliance documentation, uploading to databases as required. Complete online timesheets, process staff overtime, and address payroll queries. Provide HR support, including holiday charts, training records, and processing new starters, leavers, movers, and change of personal/job details. Produce weekly CAFM reports and liaise with site leads to ensure accurate tracking of activities. Raise and track purchase orders and additional works orders, supporting subcontractor schedules and service visit documentation. Assist with planning and coordination of site audits, compliance checks, and operational processes. Support adherence to health, safety, and environmental standards, driving a zero-accident culture. Develop strong working relationships with suppliers and internal stakeholders to ensure effective operational delivery.

Professional and Personal Competencies/Qualifications

Excellent organisational and time management skills with the ability to balance conflicting priorities. Strong verbal and written communication skills. Good level of IT literacy, particularly Microsoft Excel, and ability to work with various software systems. Self-motivated, proactive, and able to work independently while supporting multiple teams. Ability to communicate effectively with colleagues, clients, and teams at all levels. Flexible and adaptable approach to work with a strong focus on accuracy and compliance.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.




Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.




We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace




ISS is proud to be a diverse and inclusive employer.




ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.




We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.




Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.




If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com




If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace







To find out more about what we do - https://www.uk.issworld.com/