Job Description

The post holder will be required to participate as part of the Enhancing Lives Team, providing support and wellbeing interventions to service users in the community. The Support Worker will play a significant role in the Enhancing Lives Team; aiming to support the outcomes of engaging/re-engaging vulnerable individuals experiencing complex needs in relation to issues including substance use, homelessness, mental health and offending behaviour, which is often underpinned by trauma.
Main duties of the job
Support Workers will undertake roles and duties delegated by senior members of the team. Working within the boundaries of the Enhancing Lives Team, the scope of the role enables the post holder to make a limited assessment of individual need and act upon their assessment.
They will work collaboratively with the multi-disciplinary team to meet the needs of people being supported by providing quality evidence based care. The post holder will follow explicit protocols, policy and procedures and provide supervision to more junior staff.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
11 June 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
26,928 to 29,551 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
050-ACS325-0625
Job locations
Rhyl Substance Misuse Service
7 Brighton Road
Rhyl
LL18 3EY
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qulifications & Knowledge
Essential

• Degree or equivalent experience in relevant field of practice.
• Awareness of substance use, mental health, housing and criminal justice issues

Desirable

• Awareness of harm reduction guiding principles and interventions

Experience
Essential

• Significant experience of working within a relevant service as a senior HCA / HCSW/support worker.

Desirable

• Experience of working at as a support worker within a relevant community setting using an assertive outreach approach

Person Specification
Qulifications & Knowledge
Essential

• Degree or equivalent experience in relevant field of practice.
• Awareness of substance use, mental health, housing and criminal justice issues

Desirable

• Awareness of harm reduction guiding principles and interventions

Experience
Essential

• Significant experience of working within a relevant service as a senior HCA / HCSW/support worker.

Desirable

• Experience of working at as a support worker within a relevant community setting using an assertive outreach approach