Job Description

Role Overview:

As an Entry-level Call Centre Advisor, you will be the first point of contact for potential and existing clients. Your role is to provide excellent customer service, assist with enquiries, and support marketing campaigns through outbound and inbound calls. This role is ideal for someone looking to gain practical experience in marketing, customer engagement, and sales.

Key Responsibilities:

Handle inbound and outbound calls with professionalism and enthusiasm. Promote client products and services while providing accurate information. Support marketing campaigns by generating leads and booking appointments. Maintain accurate records of interactions and client details. Resolve customer queries efficiently and escalate issues when necessary. Collaborate with the marketing team to provide feedback from customer interactions.

Requirements:

Recent graduate or equivalent experience. Strong verbal communication and interpersonal skills. Confident, friendly, and enthusiastic about customer engagement. Ability to work effectively in a fast-paced, target-driven environment. Strong organisational skills and attention to detail. Comfortable using computers and call centre software.

What We Offer:

On-the-job training and mentoring to develop your marketing and customer service skills. Experience in customer engagement, sales, and lead generation. A supportive and collaborative work environment. Opportunities for career growth within the company.

If you're ready to start your career in marketing and customer engagement, apply now and help us shape the future of brand communications!

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical
Work Location: In person