Job Description

:

We are seeking an Entry-level Call Centre Coordinator to join our growing team. This role is ideal for someone who is highly organised, enjoys working with people, and is looking to begin a career in customer service and marketing. As a Call Centre Coordinator, you will help manage day-to-day call centre activities, support customer interactions, and ensure smooth communication between clients and our marketing teams.

Key Responsibilities:

Coordinate inbound and outbound call centre operations. Assist with scheduling and organising call centre activities. Support agents by providing guidance and resolving customer queries. Ensure accurate recording of customer interactions and feedback. Work closely with the marketing team to align call centre efforts with campaign goals. Maintain a professional and positive customer experience at all times.

Requirements:

Strong organisational and communication skills. A proactive, adaptable, and problem-solving mindset. Ability to multitask and manage priorities in a fast-paced environment. Interest in customer service, sales, or marketing. No previous experience required - full training will be provided.

Why Join Us?

Comprehensive training and mentorship to build your skills. Opportunities to grow within marketing, sales, and management roles. Supportive team culture with regular development opportunities. Be part of an innovative company that values fresh talent and creativity.
If you're ready to launch your career in marketing and customer service, apply now to become our next Entry-level Call Centre Coordinator!

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person