Job Description

Role Overview

As an Entry-level Customer Service Specialist, you will be the friendly face of our campaigns, supporting customer enquiries, providing product or service information, and helping ensure positive interactions across all marketing channels. This role is ideal for someone who enjoys working with people and wants to build a strong foundation in customer service within the marketing industry.

Key Responsibilities

Provide excellent customer service during face-to-face interactions at events, residential areas, or retail spaces Answer customer questions and offer clear information about client products or services Assist with handling enquiries, feedback, and general customer needs Support the set-up of promotional displays, materials, and campaign stands Maintain a positive and professional attitude when engaging with the public Work closely with the marketing team to ensure smooth daily operations Help gather customer insights to contribute to ongoing improvements in campaigns

Requirements

No previous experience required - full training provided Strong communication and interpersonal skills Friendly, approachable, and confident working with people Willingness to learn and develop new skills Ability to work in a fast-paced and team-focused environment Reliable, proactive, and committed to delivering excellent service

What We Offer

Comprehensive training and ongoing support Opportunities for growth into customer service, marketing, or leadership roles A positive and engaging team culture Valuable hands-on experience in customer-facing marketing campaigns A dynamic role with daily variety
If you're enthusiastic, people-centred, and ready to start your career in customer service and marketing, we'd love to hear from you. Apply today and take your first step towards a rewarding future.

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free parking On-site parking Sabbatical Sick pay
Work Location: In person