Job Description

Job Overview

We are seeking a dedicated and proactive Agent Assistant to support our team in delivering exceptional service to our clients. The ideal candidate will possess strong administrative skills and be able to communicate effectively with diverse clientele. This role requires a detail-oriented individual who can manage multiple tasks efficiently while maintaining a high level of professionalism.

Duties

Provide administrative support to agents, including scheduling appointments and managing calendars. Assist in preparing documents and presentations for client meetings. Maintain organised records and files, ensuring all information is up-to-date and easily accessible. Communicate with clients via phone, email, and in-person, addressing inquiries and providing information as needed. Collaborate with team members to ensure seamless operations and client satisfaction. Perform other duties as assigned to support the overall goals of the agency.

Qualifications

Proven administrative experience in a professional setting is essential. Excellent communication skills, both verbal and written, are required. Multilingual abilities are highly desirable, enabling effective communication with a diverse clientele. Strong organisational skills with the ability to prioritise tasks and manage time effectively. A proactive attitude and willingness to learn new processes will be beneficial in this role. If you are an enthusiastic individual looking to grow your career in a supportive environment, we encourage you to apply for the Agent Assistant position.
Job Types: Full-time, Permanent

Pay: 24,420.00-53,004.82 per year

Benefits:

Work from home
Work Location: Remote