Job Description

Event Manager - Location: UK / Germany (Remote) - Full-timeHeaven Media is a video game & tech marketing agency thatxe2x80x99s spent two decades helping clients of all sizes connect with gamers and tech audiences. We are an international & multicultural team, with staff based in the UK, United States, Germany, France, APAC, and more countries around the world. Heaven is also a flexible workplace (wexe2x80x99ve been working remotely since day one).
The Role:Embedded within the Growth Team, the Events Manager will drive the planning and delivery of live events and exhibition activations for Heaven Mediaxe2x80x99s clients, with a focus on the gaming and tech sectors. We are seeking a self-motivated professional with proven expertise in end-to-end event management, including exhibition stand execution. This role requires you to coordinate multiple stakeholders and ensure that all timelines, deliverables, and client expectations are consistently met.As a pivotal role in the team, you will interpret both client and agency briefs, guide the event design process, and recommend solutions that align with branding and commercial goals. Additionally, you will collaborate with the business development team to generate creative event concepts that support new business opportunities.
Main Responsibilities:

• Leads projects centred on live events and on-site brand activations.
• Coordinate and manage the end-to-end planning, implementation, and evaluation of event activities, including exhibition stands and brand activations.
• Ability to work under pressure and with strict timelines, taking ownership of client issues, providing prompt and effective solutions.
• Providing insight and direction for events through industry research, campaign planning, and creative processes.
• Collaborate with other internal service teams to maximize opportunities and facilitate the effective delivery of sponsorships, influencers, video/photography, social media, content, PR and loaner pool (where applicable to clientxe2x80x99s requirements).
• Able to lead an events team on-site, delegate responsibilities and maintain high morale during time-sensitive and stressful setup/breakdown periods of events.
• Recruit and manage freelance on-site teams for event set up, visitor engagement and breakdown assistance.
• Maintain a good understanding of client needs and products, to create an effective stand for them to engage with visitors.
• Maintain a program of regular events communications to key stakeholders both within Heaven Media and externally to clients, contractors and suppliers.
• Coordinate effectively with key stakeholders to ensure internal and external budgets are managed effectively. Coordinate effectively with key stakeholders and the accounts team to ensure internal and external budgets are maintained and managed efficiently.
• Identify and compare the services of several suppliers such as booth builders, printers, merchandisers, equipment hire plus others to ensure we excel in cost efficiency, design, appeal, quality and latest technology.
• Setting and measuring performance indicators to analyze the success of event activations.
• Produce post-show reports for clients, as well as for internal optimization.
• Regularly coordinate with account managers and the business development team on new opportunities, project progress, and highlight any roadblocks within the event planning team.
• A flexible approach to changing working hours and adapting to business needs, attending every event onsite, including evenings and weekends as required.
• Line manage team members in accordance with the growth of the department.
• Ensure adherence to health, safety, and legal regulations during events.
• To undertake any other duties of a similar level and responsibility as may be required
• To support and participate in the formulation of standards and procedures for quality management and customer care expectations
• To attend such training/personal development courses as may be considered necessary
• Travel internationally as required to oversee events, with flexible working hours including evenings and weekends, and holds a valid passport.

Essential Skills & Experience Required:

• Proven experience managing live events and exhibitions, preferably in gaming or tech.
• International event delivery experience would be desirable.
• A passion for gaming and familiarity with industry trends would be desirable.
• Competent in budget management and post-event reporting.
• Experience in project management, including a proven track record of meeting deadlines and managing tasks, ensuring client relations are maintained.
• Team leadership skills, managing a scalable team to achieve maximum efficiency
• Creating projects from the ground up following a brief from clients and building something that achieves KPIs and goals set.
• Strong track record in coordinating multiple events and client accounts concurrently.
• Holds a full driving licence and has access to a vehicle.
• Holds a valid passport and is willing to travel internationally.

Applicants must live and have the right to work in the UK or Germany

Heaven Media