Job Description

Company Description

116 Pall Mall is a stunning Georgian venue dating back to 1820 in the heart of London. Originally designed by John Nash, the architect behind Marble Arch and Brighton Pavilion;

This venue is one of our flagship sites based on Pall Mall with a vast array of decadent event spaces.

As a Event Operations Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue.
• Discount off overnight stays in London
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Searcys are looking for a Event Operations Manager, to work in our prestigious venue 116 Pall Mall - Institute of Directors. As the Events Operations Manager you will ensure the smooth running of the day to day events within the venue.

Job Type: Full Time

Hourly Rate: \xc2\xa338,000pa

Key Responsibilities:

• To plan, organise and deliver a successful operation of all events in the Events Department
• To liaise with all relevant departments, including kitchen, reception, events, and sales to deliver a service that meets and exceeds the client expectations
• Brief the events team on all aspects of the business and to oversee the running of all events, workings lunches, dinners, and drinks receptions
• To greet clients upon arrival making sure the event is set up as per their requirements, ensuring that any relevant day changes are passed on to the team
• To liaise with key stakeholders to ensure the provision of food and service is consistent and in line with Searcys standards
• To manage the event managers/supervisors and liaise with them daily, regarding business levels, service standards and allocation of staff
• To lead the development of the events team, making sure standards are adhered to as well as striving for continuous improvement of the SOPs for the department
• To train or provide training to the team, ensuring they operate in accordance with the department standards including any casual labour/agency that may be required.
• To ensure that on-going training is carried out to the benefit of all staff and that all training is recorded on each member\'s personal file

Qualifications

• Excellent product knowledge (food/beverage)
• Experience in running large events, dinners
• Strong business acumen
• Leads by example by acting professional at all times
• Excellent communication skills
• Takes initiative and leads innovation and keep abreast with current trends in the market.
• Supportive / Team player
• Financially astute
• Strong presentation skills
• Experience in managing and leading a team
• Excellent customer care skills
• Strong innovative skills

Additional Information

Searcys is the longest-running independent catering company in Britain, and this year has celebrated an inspirational 175th year anniversary. We have been fortunate to be acknowledged by the industry and won Events Caterer of the Year 2022 at the prestigious Cateys.

Our success is down to the investment we make in developing our people to ensure they can be the best they can. Everyone who joins Searcys will attend our induction where they learn more about us and be supported throughout their journey with us. We invest in development opportunities and are looking to recruit, train and retain the best people in the industry.

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