Job Description

Full Time Position (40 hours) - Salary 33,000 per annum

Join the Sopwell House Family!


Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We're proud to be a place where exceptional service is delivered with warmth, pride and purpose. We're currently looking for a passionate and organised

Event Planner

to join our dedicated team.

Your role in our family:

Respond promptly to all incoming enquiries (phone, email, or via the proactive sales team) for Social Events, Wedding and Corporate events. Managing corporate, social, and wedding diaries, ensuring rooms are sold to their maximum potential; chasing, confirming, or releasing provisional bookings as per standard procedures. Meeting clients to discuss arrangements, conduct venue tours, and develop strong working relationships. Maintaining detailed client records in Opera, including booking history, rates, business type, decision-makers, and contracts, to support sales calls, reporting, and strategic planning. Identifying opportunities to up-sell hotel facilities and services. Preparing and submitting reports as requested by the Head of Events. Conducting social and wedding sales appointments, including evenings and weekends as required. Ensuring the highest levels of service for all guests and clients to maximise satisfaction and encourage repeat business. Coordinating event logistics, preparing accurate function sheets, and ensuring all departments have timely and clear information for smooth event delivery. Participating in weekly Operations Meetings and following up on agenda points. Using creativity to provide clients with innovative solutions and add value through expertise in event planning. Managing accounting aspects of bookings, including invoicing, pre-payments, and extras, with strong attention to detail. Handling client comments, complaints, or queries promptly, coordinating corrective actions, and maintaining accurate records. Supporting the planning and execution of the hotel's Wedding Fayres and open evenings.

What would make you the perfect fit?

At least 2 years' experience in a similar events-focused role, ideally within a hospitality environment. You thrive in a fast-paced, dynamic event environment You're organised, proactive, and ready to tackle challenges hands-on to ensure smooth event execution You understand the crucial role of coordinating behind the scenes to support both the team and clients seamlessly You bring a positive attitude, strong work ethic, and a commitment to excellence Flexible and adaptable in both approach and working hours, ready to respond to changing priorities. Proficient in using Opera, SmartSpace, CRM systems to manage bookings, client data, and event information efficiently.

The Best Bit:

28 days holiday + 1 Extra Holiday Day on Birthday Long Service Loyalty rewards Discounted Food and Beverage and accommodation Staff Events Uniform Provided Introduce a friend at work bonus Staff meals on duty

At Sopwell House, we live by our Vision, Purpose and Values.


We are dedicated to creating a world of 'Perfect Contentment' for both our team members and guests alike 'Spreading kindness one act at a time' along the way. Our team pride themselves on 'Performing with Drive and Serving with Soul' in everything we do.


"Being a part of the Sopwell Family made me think anything was possible in my career"


If this sounds like your dream job, we would love to hear from you!

All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion.

INDFOH