Job Description

In collaboration with Warner Media, Linen Mill Studios has developed the world's only licensed Game of Thrones Studio Tour at their Banbridge studios where a significant proportion of the globally renowned series was filmed.

This brand new 'world-class' attraction immerses guests in the fantasy and intrigue surrounding the series through as unparalleled presentation of original sets, costumes and artefacts, together with insights into the skills applied in creating Game of Thrones. Game of Thrones Studio Tour delivers an exceptional visitor experience as well as a deep understanding of the quality of production that produced one of the most watched tv series of all time.

Our team plays a pivotal role in ensuring that Game of Thrones Studio Tour is internationally recognised as a must-see attraction and by making an important contribution to our core mission, vision and values.

This post represents an outstanding opportunity to join a committed and enthusiastic team.

Job Role:

Event Sales Manager

Location: Linen Mill Studios, Banbridge, Northern Ireland

Responsible to: Head of Operations

Responsible for: Driving events within the venue

Contract: Full time permanent role working 39 hours per week Monday-Friday including evening and weekend work when required and to attend travel trade events and functions as required.

Salary: 35k-40k & Sales Bonus Scheme

We are currently seeking a passionate, energetic and dynamic

Event Sales Manager

to join the sales team. Reporting to the Head of Operations, this is a vital role within the team to drive event sales, provide operational and administrative support for our B2B travel trade partners and clients globally and this will involve frequent travel nationally and internationally.

The ideal candidate will have a positive can-do attitude and love working as part of a busy team. Boundless energy, commitment and enthusiasm is required to help build and nurture the reputation of this world-class visitor experience.

The candidate will have responsibility for our individual and Group client databases via our travel trade partners and business network. You will support interdepartmental operations, mostly with, but not limited to, the marketing, visitor services, food and beverage and finance teams to ensure efficiency throughout, and to primarily deliver a smooth customer journey.

TOP 3 ACCOUNTABILITIES

Relationship management

Sales

Deliver on key commercial KPIs

KEY DUTIES AND RESPONSIBILITIES

Develop and establish sound, effective and professional relationships with all current and prospective corporate, community, and wedding event contacts.

Responsible to generate leads, convert event sales and respond to event and group sales inquiries and provide proposals and follow-up as required.

Day to day key account management of our partnerships.

Deliver service excellence across all touchpoints.

Effective administration management.

Responsible for achieving agreed KPIs

Maintain up to date client database and CRM system.

Participate fully in all associated event sales activities including research, telesales, market engagement, client entertaining, social events, promotions, and familiarisation visits.

Assist and support the annual ticket allocation and commission review for travel trade partners.

Generate reports, attend and contribute at meetings as requested.

Research and identify sales trends and new sales channels with recommendations.

ESSENTIAL SKILLS AND EXPERIENCE

Minimum two years' experience in a sales role within the hospitality sector, ideally within a visitor attraction, hotel or venue environment.

Proven track record of delivering sales, achieving targets and maintaining sales growth.

Ability to generate new leads and build strong relationships with new and existing trade clients.

Experience in negotiation and agreeing contracts.

I.T. / Microsoft Office proficient; comfortable with learning new software as the business and role requires.

Proficiency in Power-point and strong presentation skills.

Interpersonal skills: a 'people-person', confident and at ease with meeting people, building successful business relationships, and fulfilling commitments made.

Excellent planning and organisational skills.

Excellent verbal and written communication skills, with attention to detail and precision, fluency in spoken and written English.

Excellent organisation, co-ordination, prioritisation and time management skills.

Ability to thrive in a busy and challenging environment whilst working to tight deadlines.

The role will involve travel; candidates must have access to a car when needed for sales calls and hold a full Driver's Licence.

PERKS OF THE ROLE

An excellent opportunity to join the Game of Thrones Studio Tour - a worldwide tourist attraction.

Competitive salary

Free car parking

34 days annual leave

GOTST retail discount

Pension contributions

Health & Wellbeing Plan

Complimentary friends & family GoTST tickets

HEALTH & SAFETY

In accordance with the company's Health & Safety policy, all employees have the following duties under Article 8 of the Health and Safety at Work (Northern Ireland)1978:

Be personally responsible to take due care of the health and safety of themselves and to ensure that they do not endanger other people by their acts or omissions.

Must fully co-operate with the organisation and undertake any training required in order that it can comply with the legal requirements placed upon it and in the implementation of this policy.

GDPR

In accordance with the requirements of the EU General Data Protection Regulations (GDPR), the Date Protection Act 2018, the appointed person:

Must be compliant with all company policies and procedures in relation to the secure collection, processing and storage of personal data.

VALUES

Here at the Game of Thrones Studio Tour, we promote an environment that is centred on a number of core values that are essential to creating a culture of respect, well-being and excellence. We call this our OATH. By this OATH, everyone at the Game of Thrones Studio Tour shows their unity and commitment to the same standards and goals: Openness, Achievement, Trust and Honour.

OPEN

We vow to be open, friendly and transparent in our engagement with each other, our guests and all involved in creating The Game of Thrones Studio Tour experience. We do this by being approachable and welcoming the world with a smile and open arms. We will be open about our feelings and beliefs and respect those of others. We will be open-hearted to those who need our help and support. Above all, we will convey this openness with an enthusiastic and engaging attitude.

ACHIEVE

We vow to achieve excellence by being the very best we can be within our roles and treating every guest with respect and dignity. We will do this by striving to achieve 100% customer satisfaction by putting our guests first, all the time, no exceptions. We will take due care and diligence in providing a safe and secure environment for all to enjoy by adhering to health & safety policies and taking appropriate security measures to keep our people, guests and our workplace safe and secure.

TRUST

We trust the Game of Thrones Studio Tour to have our best interests at heart and will prove ourselves worthy of that trust by being honest, loyal and committed to the brand and the whole Studio Tour team. We do this by fostering a community spirit through mutual respect and understanding of our peers and our leaders.

HONOUR

We vow to honour our brand by focusing on maintaining an ethical, social, environmental, cultural and economic business. We do this by being considerate in everything we do. We will honour our planet by continually seeking more sustainable solutions to our fragile environment. We embrace change and strive to do better. We will honour those with additional needs and seek to ensure their visit is as enjoyable and accessible as possible. We understand what makes us different also enables us to reach greater heights. Finally, we will honour ourselves and our own wellbeing.

To apply, please click on the Apply Now , to send your CV.

Closing date for receipt of CVs is Monday 15th September 2025 at 12pm

Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Benefits:

Company pension Employee discount Life insurance On-site parking
Work Location: In person

Reference ID: ESM1925