Job Description

Job Summary

We are seeking a highly organised and detail-oriented Administrator to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our organisation, providing exceptional guest services while managing various administrative tasks. This position requires strong communication skills and the ability to multitask effectively in a fast-paced environment. Experience in hospitality or restaurant settings is advantageous.

Responsibilities

Manage daily administrative tasks, ensuring efficient office operations. Respond to email enquiries efficiently Provide run sheets for the rest of the Operations team Answer phone enquiries Provide outstanding guest services, addressing inquiries and resolving issues promptly. Assist in upselling services and products to enhance customer satisfaction and drive revenue. Maintain accurate records and documentation, ensuring all information is up to date. Collaborate with team members to improve organisational processes and enhance service delivery. Utilise time management skills to prioritise tasks effectively and meet deadlines.

Experience

Previous experience in an administrative role is preferred, particularly within the hospitality or restaurant sectors. Demonstrated organisational skills with a keen attention to detail. Strong communication skills, both verbal and written, are essential for effective interaction with guests and team members. Experience in fundraising or event coordination is a plus. A proactive approach to problem-solving and the ability to work independently as well as part of a team. If you possess these skills and are eager to contribute to a vibrant team environment, we encourage you to apply for this exciting opportunity.
Job Type: Part-time

Pay: 16,000.00 per year

Expected hours: 24 per week

Benefits:

Company events Cycle to work scheme Employee discount Free parking On-site parking Transport links
Work Location: In person