Job Description

Job number

COO01275

Faculties

Chief Operating Officer (COO) Team

Departments

Commercial Operations

Salary or Salary range

37,108 - 40,166 per annum

Location/campus

South Kensington Campus - Hybrid

Contract type work pattern

Full time - Fixed term

Posting End Date

31 Aug 2025

About the role

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Imperial is a world Top 10 university with an international reputation for excellence in teaching and research. The Hospitality Department of the Property Division are responsible for operating various cafes, restaurants, bars, events and guest accommodation located across all their Campuses to provide affordable and high-quality food and services for the Imperial community and external clients. They create a valuable resource for Imperial, which in turn supports our academic community of world leaders in the provision of Engineering, Medicine, Natural Sciences, Business Management, Research and Teaching.



Are you friendly, confident, and outgoing with plenty of enthusiasm and a can-do attitude? Are you a highly organized individual? If so, we have an excellent opportunity for an Events Coordinator to join the Team on a fixed term period to cover maternity leave until the end of June 2026.



You will be required to ensure that the events coordination is in accordance with health/hygiene legislation and departmental/Imperial policies. You will be responsible for coordinating internal and external events and assist event organisers with the planning of their events, entering all event details on to the booking system and keeping all relevant departments informed.

What you would be doing

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You will proactively engage, and provide support and guidance with the internal community, and external clients and further strengthen the events services that are provided to students, staff, and visitors.



You will be responsible for coordinating the delivery of high-quality events in line with Imperial's vision and values. You will coordinate the event at all stages, from direct enquiry through to execution, within agreed service standards and with liaison with the Events Sales Executives.



You will be responsible for meeting new and existing clients to maintain a positive working relationship and secure new business. You will ensure accurate data entry and recording of booking information and quotes with the ability to effectively communicate requirements to all contributing Teams. You will ensure the clients requirements are delivered to the highest possible standard and that all contractual obligations are met.

What we are looking for

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Educated to at least A level standard or equivalent qualification/experience in a similar role Previous experience in managing events Experience of prioritising tasks and of managing busy workloads to ensure that deadlines are met Previous experience of working in a team Responsible attitude towards health & safety at work Committed to delivering first class customer service Be highly organised with an eye for detail and accuracy Excellent standard of written and spoken English and numeracy Be computer literate, (e.g. Microsoft Word, Excel, Outlook) and experience of a computerised diary/booking system (ideally Kx) required Have excellent interpersonal and communication skills Tact and diplomacy to deal with people in all circumstances in professional manner Excellent organisational and time management skills, to deliver an efficient and effective service Be flexible and able to work longer hours at business-critical times and across all Imperial campuses which may include evenings and weekends, as and when required

What we can offer you

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The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity. Benefit from a sector-leading salary and remuneration package (including 39 days' annual leave and generous pension schemes). Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme. Interest-free season ticket loan schemes for travel. Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further information

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If you require any further details on the role please contact:

Ramona Oana Dobrea, Hospitality Sales Development Manager - [

o

.dobrea@imperial.ac.uk].

Closing Date: Midnight on Sunday, 31 August 2025

Available documents

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Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.



If you encounter any technical issues while applying online, please don't hesitate to email us at support.jobs@imperial.ac.uk. We're here to help.


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About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.



Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world's toughest challenges. Whatever your role, your contribution will have a lasting impact.



As a member of our vibrant community of 22,000 students and 8,000 staff, you'll collaborate with passionate minds across nine London campuses and a global network.



This is your chance to help shape the future. We hope you'll join us at Imperial College London.


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Our Culture

We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.



Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.