Job Description

MAIN LOCATION:

Contact

RESPONSIBLE TO:

Head of HR & Wellbeing

RESPONSIBLE FOR:

n/a

WORKS WITH:

CEO, SLT, SMT, Board of Trustees

HOURS:

Part Time 17.5 hours per week. As we work to 100:80:100 this equates to 14 hours worked per week. This would be worked across Tuesday - Friday mornings.

STATUS:

Permanent

DEADLINE FOR APPLICATIONS: Sunday 2nd November 2025

OVERVIEW OF THE ROLE

Offer administrative support, diary management and project tasks to the CEO, and to provide admin support and note-taking for Contact's board of trustees.

MAIN TASKS

Provide administrative support to the CEO including email management, workflow management, letter writing and filing Provide administrative support to the Board of Trustees, and support planning, room-booking and note-taking for Trustees' meetings, including compiling and circulating paperwork in advance of meetings Assist with the preparation of materials for meetings and presentations Act as the first point of external contact for the CEO Maintain and manage the CEO's diary, setting up meetings and appointments Arrange agenda items and provide note-taking/actions for SLT/SMT meetings Book travel and accommodation, and manage expenses for the CEO Deal with enquiries and liaise with a broad range of stakeholders, including being the first point of contact and signposting for trustees Undertake project work for the CEO, including research, stakeholder liaison and delivery

GENERAL

Undertake any other duties that may reasonably be required in connection with the position. Keep up to date with developments within the arts and youth culture. Attend regular organisational meetings and team meetings as required Represent Contact at external events as required. Establish and maintain good working relationships with all Contact's partner organisations. Get involved with creative work being presented by Contact by attending workshops, read-throughs, rehearsals and performances on a regular basis. Follow Contact's Health & Safety policy, undertaking duties as required and ensure reasonable care is taken to maintain a healthy and safe place for public and staff. Actively commit to Contact's Equal Opportunities policy and Contact's Safeguarding of Young People policy. Actively commit to Contact's anti- racism working practices. Advise and report regularly on activity as required by the wider Senior Management Team, Board and sub-boards, supplying any data required to meet funder reporting requirements. Provide mentoring and support to young people and on occasions deliver training/workshops in areas relevant to your job role. In line with Contact's governance model, pro-actively engage young people in decision-making through consultations, young people's panels and other mechanisms relevant to your job role. Manage all personal data in line with the General Data Protection Regulations, using the Spektrix database as directed.

PERSON SPECIFICATION

ESSENTIAL CRITERIA

Support Contact's vision and values and the work we do Support and commitment to Contact's Equal Opportunities, Safeguarding and Anti-Racism Practices Support and commitment for working in an environment focused on young people (aged 13 - 30) Ability to work under pressure with the flexibility to adapt quickly to changing workloads Experience of working as a PA/administrator role with organisational experience Confidence in communicating with a wide range of people at all levels internally and externally for example stakeholders, young people and trustee members Proven level of strong computer literacy - using Microsoft Excel, Word, PowerPoint and Outlook Strong organisational and written skills -note taking skills Discretion particularly when handling sensitive or confidential information Ability to work independently in a fast-paced environment to deadlines with speed, accuracy and attention to detail

DESIRABLE CRITERIA

Experience of working within a creative or young people-focused organisation Accurate touch typing * Experience of providing mentoring and support to young people