Job Description

Extraordinary People, Exceptional Care



At Orchard Care Homes , we're looking for an experienced and forward?thinking Executive Assistant / Office Manager to support our CEO and Senior Leadership Team, while also ensuring the smooth day?to?day running of our Support Centre.



This is a varied and influential role, ideal for someone who thrives in a fast?paced environment, enjoys being at the heart of the business, and takes pride in making things run seamlessly behind the scenes. You'll bring a proactive, solutions?focused mindset, anticipating needs and continuously improving how we operate.



You'll balance high-level executive support with office and people-focused responsibilities, acting as a trusted partner to senior leaders and a welcoming, reliable point of contact across the organisation.



This is a full?time role, Monday- Friday with 4 days office based and 1 day working from home.



Key responsibilities



Executive Support



Provide high-level administrative and organisational support to the CEO and Senior Leadership Team



Prepare, coordinate and circulate monthly Board packs and attend Board meetings



Prepare presentations, reports, agendas and meeting materials



Take minutes, track actions and follow up with stakeholders



Proactively manage complex diaries and schedules



Coordinate meetings, travel, accommodation and itineraries for senior leaders



Support SLT projects, tracking progress and deadlines



Maintain the annual leave tracker for the Group Executive team



Support complaints management, including logging, follow-up and reporting



Office & Facilities Management



Ensure the office is welcoming, safe, well-organised and running smoothly



Act as the first point of contact for visitors and office-related queries



Manage relationships with suppliers, cleaners and contractors



Maintain office supplies, equipment and meeting room bookings



Coordinate office moves, desk allocations and workspace improvements



People & Culture Support



Support engagement and culture initiatives, including social events



Organise company-wide events such as conferences, leadership meetings and the annual staff party



Provide recruitment administration support, including interview scheduling and candidate communication



Support internal communication relating to the office and leadership team

Essential Experience:

Proven experience in an EA, Office Manager or similar support role within a fast-paced environment



Exceptional organisational and planning skills with the ability to manage competing priorities



A proactive, solutions-focused mindset and a genuine "can-do" attitude



Confident communicator with strong interpersonal skills at all levels



Discreet and professional when handling confidential information



Strong Microsoft Office skills (Word, Excel, PowerPoint)



Self-motivated and comfortable working with a high degree of autonomy.



Additional Information



UK travel may be required from time to time

Benefits:

Career development from day one, with clear progression pathways



Hundreds of colleague discounts every month across shopping, holidays, dining, tech, and more



Excellent employee recognition schemes such as 'Making a Difference" award and Long Service Awards



Free emotional, practical, and financial support that's fully confidential, through an Employee Assistance Programme helpline and wellbeing app that's available 24/7, all year round



Company-supported pension scheme to invest in your future



Fully funded DBS check



Orchard Care Homes



Orchard Care Homes has a network of 23 care homes and has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones. We are proud to share with you that all 23 care homes have been rated Good by CQC.