Job Description

THE WORK:
We are seeking a versatile and multifaceted Executive Assistant/Office Manager to join our Ripple Prime team in London and be at the forefront of our fast-paced and exciting environment!
As an Executive Assistant/Office Manager at Ripple, you will have a pivotal role in ensuring smooth operations and providing high-level support to our senior executive. You will be responsible for managing sophisticated calendars, coordinating meetings and events, handling confidential information, and being the go-to person for all administrative needs. This is an opportunity to work closely with top leadership, contribute to critical initiatives, and direct impact on the success of our organization. If you thrive in a fast-paced, dynamic, and innovative environment, and have a passion for supporting senior executives, join us and be part of the future of finance with Ripple!
WHAT YOU'LL DO:
Executive Administrative Support:

• Executive Assistance: Provide administrative support to executive senior team member, including scheduling meetings, managing calendars, and handling events or correspondence.
• Team Support: Support various regional departments with adhoc requests, the HR department in recruitment coordination activities, onboarding new employees, workspace setup, compliance training and day 1 access to WIFI, desk space etc.
• Travel Coordination: Arrange travel itineraries, accommodations, and transportation for team members when necessary.
• Document Preparation: Assist in creating, formatting, and proofreading documents, presentations, and reports.
• Vendor Communication: Liaise with vendors and service providers, ensuring timely deliveries of goods and services, and maintaining vendor relationships.
• Financial Administration: Assist in processing invoices, ramp expenses, and other financial transactions as required, tracking expenses for office spend, and managing office budgets.
• Events Management: Assist in planning and coordinating office events, meetings, trade shows, conferences, and departmental team-building activities.

Office Management (Temporarily, until offices are combined in 2026):

• Office Operations: Oversee day-to-day office operations, implementing and maintaining office policies and procedures for maximum efficiency, ensuring a well-functioning and organized workspace.
• Facility Maintenance: Collaborate with building management for facility maintenance and improvements, ensuring a safe and comfortable working environment.
• Vendor & Supplier Management: Monitor service contracts, including cleaning, maintenance, and security.
• Supply Management: Manage office supplies, equipment, and inventory, ordering and restocking as needed.
• Health and Safety: Ensure compliance with health and safety regulations, maintaining emergency response procedures and addressing safety concerns promptly.
• IT Support Coordination: Act as a liaison between employees and the IT department, reporting technical issues and coordinating resolutions. Assist with IT equipment setup and maintenance.
• Visitor & Guest Services: Welcome and assist visitors and guests, ensuring a positive and professional experience. Arrange meeting rooms and refreshments for client or guest visits.
• Event Coordination: Assist in planning and coordinating office social events, meetings, and team-building activities.

Communication and Correspondence:

• Act as the primary point of contact for internal and external inquiries, directing communications as necessary.
• Manage incoming and outgoing mail, packages, and courier services.
• Ensure a prompt response to emails, phone calls, and inquiries.

WHAT YOU'LL BRING:

• 2+ years proven experience working as an Executive Assistant
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Priority on working hard-working, over working hard with a focus on the big picture at all times
• Proactive approaches to problem-solving with strong decision-making capability
• Proven track record to handle confidential information with discretion and demonstrate the highest level of customer/client service and response
• Outstanding Hands-on written and verbal communication skills
• Hands on experience with Google Apps and Concur
• Passion for excellence and working in a team environment with a strong company culture
• Previous startup experience a plus

Skills Required