The Humanitarian Academy for Development (HAD), established in 2013 as an award-winning Strategic Business Unit, aims to enhance knowledge and skills in the humanitarian sector through capacity building, applied research, and leadership development. Originating from Islamic Relief (IR), a global NGO serving humanity for over 40 years, HAD initially supported the IR Family but now strives to develop the wider NGO sector. HAD envisions itself as a hub for humanitarian and development studies, training future leaders, undertaking applied research, and advocating for effective aid and development from an Islamic perspective.
Humanitarian Academy for Development (HAD) is actively recruiting for the position of
Executive Operations Partner
to be based from its office in Birmingham, UK. The organisation currently operates to a hybrid working model.
Purpose of the role:
The
Executive Operations Partner
provides high-level executive, operational, and administrative support to the Managing Director (MD) and ensures the smooth and efficient running of HAD Academy.
This role combines administrative responsibilities with operational coordination, process management, and service oversight to enable the Academy to deliver its strategic objectives effectively.
Working closely with the MD and wider leadership team, the post holder acts as a trusted partner--anticipating needs, managing priorities, coordinating information flow, and supporting the implementation of key projects and business processes.
The successful candidate must have or be:
Degree-level education or equivalent professional qualification
Any professional or other qualification relevant to executive office support, business administration, or NGO management
Training in executive assistance, office administration, or project management advantageous
Proven experience supporting senior executives or directors
Experience coordinating operational processes, reporting, or strategic projects
Demonstrated ability to manage competing priorities and deliver to deadlines
Experience liaising across departments and engaging diverse stakeholders
Experience in budget monitoring and administrative financial tasks
Strong resource, budgetary, and financial management skills
Experience influencing and implementing strategies aligned to organisational objectives
Ability to guide staff development toward achieving key performance indicators
Consultative approach to decision-making and team motivation
Strong oral, visual, and written communication skills
Analytical skills to interpret data and provide recommendations
High digital literacy: Microsoft 365 (Word, Excel, PowerPoint, Teams), collaboration platforms
Awareness of the external environments within the humanitarian sector to support the impact of the work and the changing needs of HAD
Project management and financial budget management experience to allow the Division to deliver on its strategic objectives
Additional languages (Arabic, French, or others) beneficial
NGO, education, or professional services sector experience desirable
For more information, please click on the Documents tab above to view the full
Islamic Relief promotes equality and meritocracy, and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with our policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, we will be glad to hear from you.
For more information on the excellent company benefits we offer our employees, please visit:
What we offer UK colleagues - Islamic Relief Worldwide
Please Note:
Interviews are expected to take place in January 2026.
Pre-employment Checks
:
Any employment with Islamic Relief will be subject to the following checks:
screening clearance
proof of eligibility to live and work within the UK
receipt of satisfactory references
For UK based roles, we are only able to accept applications from candidates who have the right to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
HAD is an equal opportunities employer
Job Types: Full-time, Permanent
Pay: 40,844.00 per year
Benefits:
Additional leave
Bereavement leave
Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time
Sick pay
Store discount
Work from home
Work Location: Hybrid remote in Birmingham B11 1JJ
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