Job Description

Company Description

We are looking for an

Executive / Project Assistant

to join our Digital Transformation team and provide support in planning, scheduling, reporting, and stakeholder engagement across initiatives.


This is an exciting opportunity to be part of an ambitious transformation journey, as we strive to become a market leader in delivering best-in-class digital customer experiences for our clients.

In this role, you will bring exceptional organisational skills and a strong focus on control to keep initiatives on track. As a trusted assistant to the Director of Transformation, you will provide visibility on progress, ensure tasks are well-managed, and help maintain oversight across the programme of work.

Provide direct support to the Director of Transformation and wider team, managing schedules, reporting, and follow-up tasks. Coordinate project meetings, prepare agendas, capture minutes/actions, and follow up to ensure completion. Maintain documentation, trackers, and dashboards to monitor progress against milestones. Support initiatives across the software development lifecycle (planning, development, testing, release). Act as a liaison between stakeholders, ensuring clear communication and expectations management. Build strong relationships across teams, acting as a trusted point of contact for transformation-related enquiries

Qualifications

Exceptional organisational skills with meticulous attention to detail. Strong written and verbal communication skills; confident engaging with stakeholders. Relevant PMO or project management certifications are desirable (e.g. Prince2 Foundation Certificate or Agile Practitioner Foundation) Inquisitive nature with the confidence to ask probing questions and challenge assumptions constructively. Previous experience in project and program management methodologies A collaborative, proactive, and flexible approach to teamwork. Proficiency in Microsoft Office suite and collaboration tools (Excel, PowerPoint, and data tracking/reporting skills) is an advantage. Ability to collate, analyse and present information in a structured and actionable way. Support senior project managers with clear reporting and structured programme oversight Relevant PMO or project management certifications are desirable

Additional Information

22 days holiday - increasing to 25 days after 1 years service & with length of service Free breakfast & Lunches in our onsite canteen "The Hangar" Free onsite gym and classes Private healthcare and pension Cycle to work scheme Continued professional development * 2x charitable giving back days per year