Job Description

Job Title: Business Manager/PA

Reports to: Managing Director

Hours: 40 hrs - Monday - Friday: 9 am - 6 pm with 30 minutes for lunch

Purpose of your job:

To provide full support to the passionate MD/Owner

Main responsibilities:

Managing emails, diaries and organizing meetings and appointments for the MD

Reminding the MD of important tasks and deadlines

Communicating and coordinating all needs of the MD to the rest of the business

Coordinate weekly management meetings between heads of departments and MD

Maintaining procedures & administrative systems

Coordinate employing and inductions of staff including advertising, interviews,
offer letters, contracts, welcome emails

Compiling and preparing reports, cost sheets and presentations

Liaising with staff, suppliers and clients

Researching products and buying/selling on Ebay

Complaint Handling

General responsibilities:

Carry out roles as set out and in accordance with ongoing Performance Reviews & Objectives
Compliance with the Heart of England Team Charter including all safeguards,
policies & procedures:
Grievance Procedure, Personal Harassment Policy, Data Protection Policy, Computer, Email, Internet & Mobile Phone Policy, Data Protection Policy, Equal Opportunities Policy, Licensing Regulations, Health & Safety Policies, Whistleblowing Policy, Food Handling Policy when appropriate & Cash Handling when applicable.

Job Specific plus Qualifications & Experience:

IT Literate and competent with Microsoft programs including:
Word, Excel, PowerPoint, Outlook
Good level of English both oral and written
Good level of Maths
Excellent Communication Skills
Demonstrated Background as PA

Knowledge of how to use Apple Iphones and Ipads

Knowledge of Hubspot and Access would be advantageous
Background in Events /Hospitality

Non-Job Specific Qualifications & Experience:

Hold a Full Driving License
Communicate effectively with the public, other team members and all levels of management
Experience of running a business
Experience in HR would be an advantage

Job Specific Knowledge, Skills & Abilities:

Discretion and trustworthiness
Tact and diplomacy
Organisational skills and the ability to multitask
To be proactive and take the initiative

Other Requirements:

Strong character is essential
No criminal record
Be flexible in working patterns in line with business needs and special events

We look forward to hearing from you with your CV and covering letter.

Job Type: Full-time

Pay: From 34,000.00 per year

Experience:

personal assistant: 3 years (required)
Licence/Certification:

Driving License (required)
Work Location: In person