Job Description

Join Nordic Balance: Lead Our Physiotherapy Team to New Heights

Nordic Balance, a leading Southwest London provider of exceptional therapeutic care, is seeking a highly motivated and experienced Clinical Lead Physiotherapist to join our expanding team. In this pivotal role, you will foster a culture of clinical excellence and continuous improvement, directly impacting both our therapists and our patients. You will serve as a vital link between our management team and our dedicated team of physiotherapists, osteopaths, chiropractors, podiatrists and sports therapists- empowering them to deliver industry-leading patient care across our growing network of clinics.

About Nordic Balance:

With a team of 55 professionals, including over 30 therapists, across 4 locations (and plans for further expansion), Nordic Balance offers a dynamic and rewarding environment. We pride ourselves on our flat management structure, providing Clinical Leads with unique opportunities to collaborate closely with senior leadership and directly influence the strategic direction of the business. This is an ideal opportunity for an ambitious and experienced physiotherapist to make a significant impact and grow with a forward-thinking organization.

Key Responsibilities:

Provide pastoral care, mentorship, and 1-2-1 coaching to the therapy team, fostering their professional development and engagement. Develop and execute a rolling program of internal and external CPD, building strong relationships and enhancing the team's skills. Champion therapy services at Nordic Balance, contributing to the strategic development of this key business area. Motivate the team, facilitate case discussions, and promote innovative solutions for practice growth. Ensure seamless implementation of the "Perfect Experience" throughout the patient journey. Monitor and evaluate clinical performance, providing constructive feedback and support to therapists. Optimize therapist schedules and clinic diaries in collaboration with the Clinic Operations Manager, maximizing clinic revenue. Contribute to the recruitment, onboarding, and induction of new hires, ensuring they align with our values and deliver exceptional patient care. Establish, nurture, and expand relationships with referring doctors and partners (e.g., HCA Healthcare, Fortius Clinic), developing a program of community events. Deal with and investigate any complaints effectively and efficiently, following agreed processes. Embody the values of Nordic Balance, acting with integrity and building trust within the team. Utilize COIN and GROW methodologies, along with active listening, to effectively manage and coach the team.

Qualifications:

A minimum of 8 years of clinical experience as a Physiotherapist. A minimum of 5 years of proven experience as a Clinical Lead, demonstrating strong leadership and management skills. Demonstrated leadership and exceptional communication skills within a clinical setting. Deep understanding of the physiotherapy field and best practices. Unwavering commitment to providing the highest level of patient care. Proactive problem-solving skills and a passion for innovation. Desire to contribute to a positive and supportive work environment. Ability to travel to all 4 current Nordic Balance clinics.

Benefits and further details:

This is a full-time employed position (40 hours per week). Competitive salary of 55,000-57500 per year, plus a performance-based bonus. Annual training fund to support your professional development. Comprehensive benefits package, including pension and statutory holiday pay. The opportunity to make a significant impact on the lives of both your team and our patients. 50% management and 50% clinical work. Note that you'll most likely be based in 1 clinic for the clinical side of your work, and should be able to travel to any of the other 4 clinics for the lead element. This is an in-person role.

To Apply:

Please submit your CV and a cover letter outlining your suitability for this role.

Job Types: Full-time, Permanent

Pay: 55,000.00-57,500.00 per year

Additional pay:

Bonus scheme Performance bonus
Schedule:

Monday to Friday
Ability to commute/relocate:

London SW11 1TG: reliably commute or plan to relocate before starting work (preferred)
Experience:

Clinical Lead: 3 years (preferred) Physiotherapy: 8 years (preferred)
Licence/Certification:

HCPC (required)
Work authorisation:

United Kingdom (required)
Location:

London SW11 1TG (preferred)
Work Location: In person

Application deadline: 01/06/2025