Job Description

Job Advert: Experienced Dental Receptionist

Make a Difference Every Day in a Modern, Patient-Centered Practice

Are you an experienced and personable dental receptionist who thrives in a fast-paced, friendly environment? Do you enjoy interacting with people, providing exceptional customer service, and helping make every patient's visit a positive experience? If so, we want you to join our dedicated team at R Dental Clinic!

We are seeking a full time, confident, organised, and compassionate Dental Receptionist to be the welcoming face of our practice who is able to be flexible as occasional late evenings may be required and one Saturday every 3 months.

As the first point of contact for our patients, you'll play a vital role in shaping their experience and ensuring they feel valued and well cared for from the moment they walk through our doors.

At R Dental Clinic, we pride ourselves on offering high-quality, patient-focused care in a modern, four-surgery facility in Bradford. Whether it's providing NHS or private dental treatments, we ensure every patient receives the best care and attention, from routine visits to advanced treatments like Invisalign and smile makeovers.

Your Role:

As a Dental Receptionist, you'll be the heartbeat of our practice, providing outstanding administrative support to our clinical team and delivering a smooth, efficient service for our patients. Your responsibilities will include:

Welcoming patients with warmth and professionalism

to ensure they feel comfortable and valued from the moment they arrive.

Managing appointments

: Scheduling, confirming, rescheduling, and ensuring the clinic runs smoothly.

Handling inquiries

via phone and email, providing clear information on services, treatments, and pricing.

Maintaining accurate patient records

using dental software (SOE experience is a plus).

Processing payments and managing billing

: Assisting with patient queries in a friendly and professional manner.

Supporting our clinical team

with patient handovers, ensuring excellent communication and coordination.

Contributing to our online presence

by assisting with engaging social media content (Instagram/Facebook).

Ensuring health, safety, and infection control standards

are maintained throughout your daily tasks.

About You:

We're looking for someone who is proactive, detail-oriented, and enjoys making a positive impact on patient experience. You'll thrive in a fast-paced setting and will bring both professionalism and empathy to your role.

Essential Skills & Experience:

Previous experience as a dental receptionist or in a similar customer-facing administrative role. Ideally, a background as a GDC-registered dental nurse or dental nursing experience. Experience with SOE (Software of Excellence) or similar dental management software is highly desirable. Excellent verbal and written communication skills with a professional phone manner. Strong multitasking abilities and organisational skills, even when under pressure. A proactive, solution-oriented attitude and impeccable attention to detail. Friendly, approachable, and always ready with a smile!

What We Offer:

Competitive salary

based on experience.

Ongoing training and professional development

to help you grow in your role.

A supportive, close-knit team

where your contribution is truly valued.

Additional annual leave

linked to length of service.

Staff discounts on dental treatments

Free on-site parking

with excellent transport links. Work in a

modern, forward-thinking environment

with the latest technology and equipment.

Why Choose R Dental Clinic?

At R Dental Clinic, we believe in the power of teamwork and creating a warm, welcoming environment for both our patients and our team. We value the contributions of every team member and are committed to supporting you in your career development.

If you're ready to bring your skills to a well-established clinic that prioritises patient care, work in a collaborative environment, and help create exceptional patient experiences, we'd love to hear from you!

Apply now

or visit www.rdentalclinic.co.uk to learn more about us.

Job Types: Full-time, Permanent

Pay: 23,000.00-26,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Experience:

Dental receptionist: 1 year (required)
Work Location: In person