Experienced Dental Receptionist

Cambridge, ENG, GB, United Kingdom

Job Description

We are seeking a friendly and organised experienced Dental Receptionist to join our dental practice on a part time basis - Mondays and Fridays. As the first point of contact for our patients, you will play a key role in delivering outstanding customer service and ensuring the smooth running of daily operations. This role is ideal for someone confident, proactive, and passionate about patient care.

Key Responsibilities:



Greet patients warmly and assist with check-in procedures Manage appointment scheduling, including booking, rescheduling, and confirming appointments Handle phone and in-person enquiries about services and treatments Convert NHS patients to private where appropriate Encourage and assist patients in signing up to dental plans Promote and support patients in leaving positive reviews Take payments and ensure all forms, including medical histories and consent, are completed Maintain accurate and up-to-date patient records Manage billing enquiries and process payments in a professional manner Provide administrative support to the dental team to ensure an efficient workflow Uphold confidentiality and adhere to data protection regulations

Qualifications and Skills:



Previous dental experience is essential Strong organisational and multitasking skills Excellent communication and customer service abilities Proficiency in office software and dental management systems Confident in discussing treatment plans and membership options with patients Positive attitude, team player, and a willingness to learn

Why Join Us?



Supportive and welcoming team environment Training provided with opportunities for career development Be part of a growing, patient-focused practice that values quality care
Pay is at National Minimum Wage

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 8 - 16 per week

Benefits:

Free parking
Work Location: In person

Expected start date: 28/07/2025

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Job Detail

  • Job Id
    JD3384051
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cambridge, ENG, GB, United Kingdom
  • Education
    Not mentioned