Job Description

Job Summary

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital in ensuring the smooth operation of our practice and maintaining a welcoming environment for all patients.

Duties

Experience with social media and advantage

Greet patients warmly upon arrival and assist them with check-in procedures. Manage appointment scheduling, confirmations, and cancellations effectively. Handle patient inquiries both in person and over the phone, providing accurate information regarding services and procedures. Maintain patient records with confidentiality and accuracy within the practice management system. Process payments and manage billing inquiries with attention to detail. Collaborate with dental staff to ensure seamless patient flow throughout the day. Assist in maintaining a clean and organised reception area, ensuring it is welcoming at all times. Perform additional administrative tasks as required to support the dental team.

Qualifications

Previous experience in a a dental or administrative role is preferred, ideally within a healthcare setting with social media experience Excellent communication skills, both verbal and written, with a strong focus on customer service. Proficient in using office equipment and computer software; familiarity with dental practice software Dentally is an advantage. Strong organisational skills with the ability to multitask effectively in a busy environment. A professional appearance and demeanour are essential for representing our practice positively. Ability to work well within a team while also being self-motivated.
If you are passionate about providing outstanding patient care and have the necessary skills to thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Dental Receptionist.

Job Type: Full-time

Pay: From 14.00 per hour

Expected hours: 32 per week

Work Location: In person

Reference ID: 002