Job Description

Overview

We are seeking a friendly and professional Dental Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring a smooth operation of our dental practice, contributing to a welcoming environment for all patients.

Duties

Greet patients warmly and assist them with check-in and check-out processes. Manage appointment scheduling, confirmations, and reminders to optimise patient flow. Answer phone calls and respond to patient inquiries with professionalism and care. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Process payments and manage billing inquiries effectively. Collaborate with dental staff to ensure seamless communication and coordination of patient care. Keep the reception area organised and tidy, creating a welcoming atmosphere for patients.

Experience

Dentally experience benefitial Previous office experience is essential, ideally within a healthcare or dental setting. Administrative experience is highly desirable, demonstrating proficiency in managing schedules and handling correspondence. Strong interpersonal skills with the ability to communicate effectively with patients and team members alike. Proficiency in using computer systems for scheduling and record management is required. A positive attitude and commitment to providing excellent patient care are crucial for success in this role. If you are passionate about delivering outstanding service in a dental environment, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Full-time

Pay: Up to 15.00 per hour

Expected hours: No less than 40 per week

Work Location: In person